Luke Fox

Served as personal assistant to HSE head librarian, ensuring efficient operations.

• Managed emails and delegated tasks to enhance workflow for manager.
• Responded to general inquiries, providing timely information.
• Scheduled meetings and maintained diary and calendar for optimal organization.
• Took meeting minutes, accurately documenting discussions and decisions.
• Reviewed supplier contracts and managed associated administrative paperwork.

I worked for Permanent TSB, where I had a number of duties that carried great responsibility.

• Processed international payments exceeding €100,000 with precision and efficiency.
• Managed customer service operations, focusing on pending payments, interest rates, and card limits.
• Provided technical support for PTSB App users to resolve complex issues.
• Handled sales responsibilities, emphasizing home insurance and financial reviews.
• Supervised branch floor operations to ensure professional and prompt customer service.

I worked for a Non-Profit Organisation, AGE of Central Texas as a Development Associate. I was part of a small development team, and I had a large range of responsibilities.

• I was in charge of the Individual Volunteer system, which included tasks such as running background checks, connecting volunteers with program leaders, and ensuring a smooth transition from online sign-ups to performing volunteer work.
• I helped co-ordinate major fundraising events, which involved connecting with various high-profile companies, networking, and speaking with donors.
• I assisted with grant research, ensuring grant contracts were kept up to date and updating funder profiles.
• I was also part of the interview team, which involved interviewing many candidates for a wide range of roles within the organisation.
• Alongside this work, I also had many continuous day-to-day tasks for example segregating data on excel, pulling various lists from Virtuous & Blackbaud Database, data cleaning and entering online donations into the database.