Luke Coleman
Chilliwack,BC
Summary
Dedicated to securing a position as a correctional officer. Committed to maintaining a safe and secure environment for staff and inmates. Strong work ethic and keen attention to detail. Driven to make a positive impact within the correctional system. Ready to contribute to the overall effectiveness of the facility, upholding the highest standards of integrity and professionalism.
Overview
4
4
years of professional experience
Work History
Key Holder
EZ Vape
03.2023 - 03.2024
- Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
- Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.
- Enhanced store security by meticulously following all opening and closing procedures.
- Monitored and reported on sales trends, providing valuable insights for inventory management.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Ensured compliance with all company policies and procedures, minimizing risk and protecting assets.
Associate
Sunrise Records
11.2022 - 01.2023
- Increased sales by customizing pitches to address specific client needs and concerns.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Associate
Spirit Halloween
09.2022 - 11.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Associate
The Other Liquor Store
09.2020 - 01.2021
- Participated in periodic inventory counts to maintain accurate stock levels.
- Developed strong rapport with customers and created positive impression of business.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
Ride Operator
Cultus Lake Adventure Park
06.2020 - 09.2020
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Enhanced customer experience by enforcing safety procedures and providing clear instructions.
Education
Basic First Aid - OFA 1
Prosafe Training
Chilliwack, BC11-2024
Hairdressing
Kosmetae Academy
Abbotsford, BC03.2024
High School Diploma -
Sardis Secondary
Chilliwack, BC06.2019
Skills
- Conflict Resolution
- Problem Solving
- Decision Making
- Physical Fitness
- Martial Arts
- Communication
Timeline
Key Holder
EZ Vape
03.2023 - 03.2024
Associate
Sunrise Records
11.2022 - 01.2023
Associate
Spirit Halloween
09.2022 - 11.2022
Associate
The Other Liquor Store
09.2020 - 01.2021
Ride Operator
Cultus Lake Adventure Park
06.2020 - 09.2020
Basic First Aid - OFA 1
Prosafe Training
Hairdressing
Kosmetae Academy
High School Diploma -
Sardis Secondary
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