LUKE BOLGER
Pasadena
Summary
Operations-focused print production leader with 4+ years of experience directing high-volume reprographics environments. Proven ability to plan, organize, and coordinate printing services, supervise staff, manage workflow priorities, maintain digital press and bindery equipment, and deliver consistent quality under strict deadlines. Experienced in vendor coordination, inventory management, preventive maintenance, and customer service across diverse populations. Prepared to support Mt. San Antonio College's mission through efficient, responsive, and service-oriented print operations.
Overview
4
4
years of professional experience
Work History
Print Manager
Office Depot / OfficeMax
Pasadena
01.2021 - 01.2025
- Directed daily operations of a high-volume print and copy center, ensuring timely production and quality delivery of diverse printing projects.
- Planned, organized, and coordinated workflow for 50-100+ weekly print jobs, balancing routine production with urgent requests.
- Prepared and managed staff schedules to maintain operational coverage and meet production deadlines.
- Supervised, trained, evaluated, and issued corrective documentation for print associates to maintain performance and accountability.
- Operated production-level digital presses and finishing equipment including cutters, laminators, binding systems, and folding machinery.
- Conducted preventive maintenance and troubleshooting to minimize downtime and maintain equipment reliability.
- Established and enforced quality control standards to reduce reprints and ensure customer satisfaction.
- Ordered and managed inventory of paper stock, toner, ink, and specialty materials; monitored supply levels to prevent disruption.
- Coordinated with vendors and third-party service providers for equipment repairs and servicing.
- Ensured adherence to copyright policies and company compliance standards.
- Delivered professional, respectful service to a diverse customer base, maintaining strong relationships and repeat business.
Education
High School Diploma -
Pasadena High School
Pasadena05-2015
Skills
- Print Operations Coordination
- Staff Supervision & Scheduling
- Digital Press & Reprographics Equipment
- Bindery & Finishing Processes
- Workflow Planning & Job Prioritization
- Quality Control & Production Standards
- Preventive Maintenance & Troubleshooting
- Vendor & Third-Party Service Coordination
- Procurement & Inventory Management
- Copyright Compliance
- Customer Service in Diverse Environments
- Process Improvement & Operational Efficiency
Additional Qualifications
- Valid California Driver's License
- Available for early-morning work schedule (5:30 a.m. start)
- Physically capable of lifting and handling production materials in a print shop environment
- Strong written and verbal communication skills
Timeline
Print Manager
Office Depot / OfficeMax
01.2021 - 01.2025
High School Diploma -
Pasadena High School