Luke Barker
Los Angeles
Summary
Versatile and dynamic professional with experience at Barker and Sons, adept in handling high-stress situations and ensuring seamless service coordination. Excelled in customer service and proficient in MS Office and Service Titan, significantly enhancing operational efficiency and client satisfaction. Demonstrated exceptional problem-solving skills and a commitment to excellence across diverse roles.
Overview
8
8
years of professional experience
Work History
Dispatcher
AZ Air Conditioning and Heating
Los Angeles
11.2024 - 08.2025
- Coordinated service calls and scheduled appointments for HVAC technicians.
- Managed customer inquiries and provided timely updates on service status.
- Maintained accurate records of work orders and technician activities.
- Utilized dispatch software to optimize routing and scheduling efficiency.
Dispatcher
Barker and Sons
Orange
05.2020 - 05.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with technicians and personnel to coordinate timely service.
- Directed dispatching, routing, and tracking of ten fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Catering Server
Tacos Zapata Taco Catering
03.2017 - 01.2020
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Cooked food and prepared condiments along with serving.
- Enhanced guest experience by providing exceptional service during catered events.
Education
High School Diploma -
Orange County School of The Arts
Santa Ana, CA06.2016
No Degree - English Literature
Irvine Valley College
Irvine, CANo Degree - English Literature
The New School
New York, NYSkills
- Dispatch software
- Service coordination
- Customer communication
- Time management
- Route planning
References
References available upon request.
Hobbies and Interests
- Music
- Gym Workouts
- Reading
Timeline
Dispatcher
AZ Air Conditioning and Heating
11.2024 - 08.2025
Dispatcher
Barker and Sons
05.2020 - 05.2024
Catering Server
Tacos Zapata Taco Catering
03.2017 - 01.2020
High School Diploma -
Orange County School of The Arts
No Degree - English Literature
Irvine Valley College
No Degree - English Literature
The New School
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