Luke Atkinson
San Diego
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Mckays
03.2024 - 01.2025
- Provided excellent service as both a server and bartender, seamlessly transitioning between roles based on business needs
- Recommended drinks and food pairings to enhance guest experience and boost sales
- Managed bar inventory, restocked supplies, and ensured proper liquor handling to minimize waste and maximize profits
- Trained and mentored new staff on drink recipes, service standards, and restaurant policies
- Worked efficiently during high-volume hours, maintaining accuracy and quality under pressure
Server
Cellar Door Wine & Whisky Bar
05.2022 - 08.2024
- Maintained thorough knowledge of the menu, daily specials, and beverage pairings to enhance customer satisfaction
- Handled cash and credit transactions, balancing the register at the beginning and end of shifts
- Resolved customer concerns quickly and professionally to maintain high satisfaction and repeat business
- Assisted in training new servers, improving team efficiency and service quality
- Provided exceptional customer service in a fast-paced dining environment, ensuring a positive guest experience
Education
BS - Business Administration
San Diego State University
San Diego, CA05.2027
High School Diploma -
Amador Valley High School
Pleasanton, CA05-2022
Skills
- Face to Face service
- Cash Flow Management/Handling
- Critical Thinking
- Detail Oriented
- Collaboration and Teamwork
- Adaptability to change
- Microsoft Office
- Strong work ethic
Activities
- Management Consulting Club, 01/22, Present
- Zeta Beta Tau Fraternity, 08/23, Present
Timeline
Server/Bartender
Mckays
03.2024 - 01.2025
Server
Cellar Door Wine & Whisky Bar
05.2022 - 08.2024
BS - Business Administration
San Diego State University
High School Diploma -
Amador Valley High School
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