Summary
Overview
Work History
Education
Skills
Timeline
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Lukas Brull

Toronto,Ontario

Summary

Motivated sales associate with proven record of boosting sales and customer loyalty through individualized service. Very adaptable and therefore eager to navigate a niche. Strong communication and conflict-resolution skills allow for an ability to thrive in smaller, and more intimate businesses where building relationships with a team is key to everyday duties.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Rapp Optical
Toronto, Ontario
03.2022 - 08.2022
  • Selected frames for clients that suited their prescription needs as well as diverse physical features
  • Used strong communication and interpersonal skills to help anxious clients feel safe while guiding them their new long term, everyday glasses.
  • Learnt to organize and display product in a manner that was eye-catching, aesthetically appealing and improved quality of store.
  • Quickly became proficient in understanding as well as selling a niche that was previously unknown

Food Services Worker (Seasonal)

Centreville Amusement Park
Toronto, Ontario
07.2020 - 09.2020
  • Processed customer orders, preparing and serving food while maintaining spotless work environment
  • Impressed customers with quality, efficient and fast service
  • Completed customer order transactions on Register as well as POS Terminal
  • Used suggestive selling techniques

Ride Attendant (Seasonal)

Centreville Amusement Park
Toronto, Ontario
07.2019 - 09.2019
  • Supervised, monitored and attended to park rides (including boarding and securing passengers, starting rides, and ensuring passengers exit safely)
  • Greeted customers and ensured that their needs were met
  • Managed customer complaints calmly and professionally

Education

Bachelor of Arts - Social Sciences

University of Toronto
Toronto

Diploma -

Forest Hill Collegiate InstituteOntario Secondary School
Toronto
06.2021

Skills

  • Fluency in both English & French
  • Conflict Resolution
  • Persuasive Selling
  • Excellent Written and Verbal Communication
  • Careful to approach situations in Neutral and Non-Personal manner
  • Retail Store Operations
  • Creative Thinking
  • Adaptable and Flexible

Timeline

Retail Sales Associate

Rapp Optical
03.2022 - 08.2022

Food Services Worker (Seasonal)

Centreville Amusement Park
07.2020 - 09.2020

Ride Attendant (Seasonal)

Centreville Amusement Park
07.2019 - 09.2019

Bachelor of Arts - Social Sciences

University of Toronto

Diploma -

Forest Hill Collegiate InstituteOntario Secondary School

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Lukas Brull