Luka Kovac
Toronto,ONTARIO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tundra Exterior Solutions
07.2024 - 09.2024
- Managed approximately 30 clients daily, and implemented a system to meet all demands of clientele.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
Sales Associate
Untouchables Sports Cards and Gaming
03.2022 - 07.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed approximately 200 in-person customers and incoming calls, as well as emails and online orders.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Bachelor of Commerce - Finance
University of Toronto
Toronto05-2028
High School Diploma -
Martingrove Collegiate Institute
Toronto, ON06-2024
Skills
- Exceptional Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Flexible Schedule
Languages
Serbian
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Sales Associate
Tundra Exterior Solutions
07.2024 - 09.2024
Sales Associate
Untouchables Sports Cards and Gaming
03.2022 - 07.2024
Bachelor of Commerce - Finance
University of Toronto
High School Diploma -
Martingrove Collegiate Institute
Similar Profiles
Dylan McMahonDylan McMahon
Digital Recruiter Sales -IT- Engineering at Tundra Technical SolutionsDigital Recruiter Sales -IT- Engineering at Tundra Technical Solutions
Jacinta LaurelliJacinta Laurelli
Senior Technical Recruiter at Tundra Technical SolutionsSenior Technical Recruiter at Tundra Technical Solutions
Birenkumar PatelBirenkumar Patel
Control Panel Technician at Tundra Process SolutionsControl Panel Technician at Tundra Process Solutions