Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luka Ivezic

Grimsby,ON

Summary

Dynamic and results-oriented professional with a proven track record at Rona, enhancing customer satisfaction through innovative service strategies. Skilled in customer service orientation and inventory management, demonstrating exceptional organizational abilities and a commitment to excellence. Reliably multitasks to achieve and surpass goals, with a focus on impactful achievements.

Overview

7
7
years of professional experience

Work History

Associate

Rona
Grimsby, ON
06.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

General Laborer

Konstruct4
Grimsby, ON
05.2021 - 02.2023
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.

Front End Service Clerk

Superstore
Grimsby, ON
12.2017 - 08.2020
  • Maintained clean and organized workspaces, contributing to a professional store appearance.
  • Assisted customers as required
  • Responsible for buggy retrievals

Education

Business Supply Chain Managament - Business

Niagara College
Niagara-on-the-Lake, ON
06-2027

High School Diploma -

Blessed Trinity
Grimsby, ON
07-2024

Skills

  • Customer interaction
  • Oral communication
  • Customer service orientation
  • Sales expertise
  • Store recovery
  • Service assistance
  • Organization
  • Problem-solving abilities
  • Multitasking
  • Reliability

Languages

English
Native or Bilingual
French
Professional Working
Croatian
Limited Working

Timeline

Associate

Rona
06.2023 - Current

General Laborer

Konstruct4
05.2021 - 02.2023

Front End Service Clerk

Superstore
12.2017 - 08.2020

Business Supply Chain Managament - Business

Niagara College

High School Diploma -

Blessed Trinity
Luka Ivezic