Luka Current
Ottawa,ON
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. In addition, my ability to adapt and communicate effectively ensures optimal learning outcomes and heightened emergency preparedness.
Overview
5
5
years of professional experience
Work History
CPR Instructor
Red Cross
10.2023 - Current
- Measured student performance using objective evaluation criteria aligned with national guidelines for effective CPR administration.
- Incorporated diverse teaching methods to accommodate various learning styles, improving overall comprehension levels among students.
- Evaluated program effectiveness by analyzing participant feedback, making necessary adjustments to enhance course content and instructional methodologies as needed for optimal results.
- Increased community awareness of CPR importance through public workshops, presentations, and seminars.
- Partnered with local healthcare organizations to provide real-world context for CPR instruction and application.
- Continuously updated course materials based on latest research findings, ensuring relevancy and adherence to industry standards.
Sales Associate
Carters Oshkosh
08.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Cashier
Metro Grocery Store
01.2020 - 03.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Paramedicine - Paramedicine
Collège La Cité
801 Aviation Prwy04-2025
Skills
- First aid training
- Safety protocols
- Advanced cardiopulmonary resuscitation
- Emergency medical response
- Automated external defibrillator
- CPR and AED
- Prehospital trauma life support
- Prehospital trauma life support (PHTLS)
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
CPR Instructor
Red Cross
10.2023 - Current
Sales Associate
Carters Oshkosh
08.2022 - 10.2023
Cashier
Metro Grocery Store
01.2020 - 03.2021
Paramedicine - Paramedicine
Collège La Cité
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