Luka Alli-Smith
Summary
Organized, detail-oriented, and dependable individual successful at managing multiple priorities with a positive attitude. Knowledgeable in maintaining inventories and handling custodial requirements for commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record and productive approach to handling simultaneous tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Staff and Cleaner
Camp Iawah
08.2023 - 11.2023
- Maintained sanitary workspace to maximize safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested dietary changes for the guests' health and satisfaction.
- Cleaned walk-in refrigerators and freezers and monitored food for spoilage by labeling each item with its original date.
- Maintained composure and work ethic while under stress and strict time constraints
- Cleaned and sanitized bathrooms, bedrooms, kitchens and like areas according to established protocols.
- Trained new personnel to maximize quality of service and performance.
- Adhered to safety protocols by adhering to WHIMS labels and guidelines.
Tuck Shop Manager
Camp Iawah
04.2023 - 08.2023
- Managed inventory, cash control, and store opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation via Square.
- Trained new employees on proper protocols and customer service standards.
- Reported any issues to higher management with great detail.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Opened, shelved and merchandised new products in visually appealing and organized displays.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Oversaw two-way communication between campers and parents.
- Notified supervisor if stock was getting low in advance, providing a detailed order list of items in high demand.
Host and Kitchen Staff
Camp Iawah
09.2022 - 04.2023
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported kitchen staff with keeping the dining hall sanitary for every guest.
- Greeted guests warmly upon arrival and provided amicable presence throughout their stay.
- Completed daily side work and opening and closing duties without fail.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected guest groups.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Assisted with kitchen prep work to help operations run smoothly and meet any guest needs.
Program Director
Camp Iawah
06.2022 - 08.2022
- Provided instruction and leadership for the camp's summer program.
- Planned weekly camp skits, themes, and characters for campfire and wide-game activities.
- Effectively balanced role while leading a cabin for first three weeks of summer camp.
- Kept daily events such as wide games, swims, and campfires running on the main camp schedule.
- Maintained fun, creative atmosphere by repurposing old program costumes, equipment, and ideas.
Maintenance Staff
Camp Iawah
06.2021 - 08.2021
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Followed work orders and specifications for machine and equipment operation.
- Sanitized restrooms, bedrooms, and dining areas in accordance with COVID-19 mandates.
- Maintained clean, safe and secure archery range to reduce injuries or illnesses.
- Developed and delivered appropriate archery program to facilitate engagement while keeping with social distancing restrictions.
Education
Diploma - Liberal Arts
Augustine College
Ottawa, ON04.2022
Skills
- Chemical Handling
- Housekeeping
- Waste Management
- Sanitary Food Handling Procedures
- Kitchen Organization
- Experience with Square POS System
- Sales Tracking
- Customer Service
- High-Volume Dining
- Cleaning and Sanitation
Certification
- Smart Serve Certified
- Food Handlers Certified
- Standard First Aid and CPR Certified
Timeline
Kitchen Staff and Cleaner
Camp Iawah
08.2023 - 11.2023
Tuck Shop Manager
Camp Iawah
04.2023 - 08.2023
Host and Kitchen Staff
Camp Iawah
09.2022 - 04.2023
Program Director
Camp Iawah
06.2022 - 08.2022
Maintenance Staff
Camp Iawah
06.2021 - 08.2021
Diploma - Liberal Arts
Augustine College
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