Summary
Work History
Education
Skills
Timeline
Generic

LUJEAN CLOMA-MENDOZA

Vancouver,BC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Facility Coordinator

KinVillage
Tsawwassen, BC
2007 - Present
  • Understands and follow oral and written directions.
  • Working successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritizes and organizes tasks to efficiently accomplish service goals.
  • Provides excellent service and attention to customers when face-to-face or through phone conversations.
  • Approaches customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeds customer satisfaction by finding creative solutions to problems.
  • Collaborates with others to discuss new opportunities.

Customer Service Coordinator

Nextel
Surrey, BC
2002 - 2003
  • Provided customer service assistance to customers via phone and email.
  • Developed relationships with customers to ensure satisfaction.
  • Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
  • Collaborated with other departments to resolve complex customer issues quickly.
  • Ensured that all customer inquiries were responded to in a timely manner.

Administrative Office Coordinator

Toseki Entertainment
Coquitlam, BC
2004 - 2006
  • Handled incoming and outgoing mail, sorted and delivered to appropriate personnel.
  • Assisted with the coordination of office operations and procedures including filing systems, record keeping, data entry, and bookkeeping.
  • Provided administrative support for staff members, managers, and executive team members.
  • Organized meetings by preparing agendas, reserving venues, scheduling speakers and presenters, and arranging catering services.

Education

General Studies -

Douglas College
New Westminster, BC
06-2005

IT & Computer Support Specialist -

Kwantlen Polytechnic University
Langley, BC
06-2002

Skills

  • Organization and Time Management
  • Self-Directed
  • Problem-Solving
  • Customer Service
  • Attention to Detail
  • Critical Thinking
  • Team Management
  • Computer Skills
  • Written Communication
  • Calm Under Pressure

Timeline

Facility Coordinator

KinVillage
2007 - Present

Customer Service Coordinator

Nextel
2002 - 2003

Administrative Office Coordinator

Toseki Entertainment
2004 - 2006

General Studies -

Douglas College

IT & Computer Support Specialist -

Kwantlen Polytechnic University

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LUJEAN CLOMA-MENDOZA