Luiza De Queiroz
Chestermere,AB
Summary
Hardworking job seeker with strong organizational skills who is eager to secure an entry-level massage therapist position. Ready to help the team achieve their company goals. Ample experience in the service industry, with an excellent reputation for problem solving and improving customer satisfaction. Fast learner with a passion for helping and healing people.
Overview
8
8
years of professional experience
Work History
Student Intern
Chillax by Professional Institute of Massage Therapy
Calgary, AB
01.2021 - 07.2022
- Conducted massage to clients at discounted cost to obtain experience.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Analyzed problems, identified solutions, and made decisions to address the clients needs.
- Built a rapport with clients to garner trusting relationships and provided a setting conducive to healing.
- Maximized productivity by analyzing clinical protocols and identifying areas for improvement.
BARISTA
Starbucks Coffee
Calgary, Lethbridge, AB
03.2017 - Current
- Pleasantly interacted with customers during hectic periods to promote fun and a positive environment.
- Created a wide variety of hot and cold drinks with regularly positive customer satisfaction scores while making recommendations to suit patrons needs.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Server
Minas Brazilian Steakhouse
Calgary, AB
08.2019 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Clinical Massage Therapy Diploma - Clinical Massage Therapy
Professional Institute of Massage Therapy
Calgary, ON 05.2022
Grade 12 Completed -
William Aberhart High School
Calgary, ON05.2015
Skills
- Customer Retention
- Product Advertising
- Adaptable
- Critical Thinker
- Effective Communicator
- Educated in:
- Deep Tissue Massage
- Standards Compliance
- Needs Assessment
- Swedish Massage
- Manual Lymphatic Drainage Massage
- Myofascial Release
- Understanding of Body Signals
- Reflective Listening
Timeline
Student Intern
Chillax by Professional Institute of Massage Therapy
01.2021 - 07.2022
Server
Minas Brazilian Steakhouse
08.2019 - 04.2020
BARISTA
Starbucks Coffee
03.2017 - Current
Clinical Massage Therapy Diploma - Clinical Massage Therapy
Professional Institute of Massage Therapy
Grade 12 Completed -
William Aberhart High School