Luiz Lopez
Soledad
Summary
Dynamic Assistant Manager with a proven track record in team leadership, operational strategy development, and conflict resolution. Committed to enhancing customer satisfaction through effective problem-solving and staff training.
Results-driven professional with extensive experience in retail operations management. Skilled in fostering positive work environments and implementing effective training programs. Dedicated to improving customer relations and optimizing operational efficiency.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Toro Petroleum
Salinas, CA
09.2006 - Current
- Led team in developing operational strategies to enhance efficiency and productivity.
- Implemented training programs for staff, fostering professional growth and skill development.
- Monitored compliance with safety regulations, ensuring a secure work environment for all employees.
- Collaborated on budgeting processes, analyzing expenses to optimize resource allocation.
- Developed standard operating procedures to enhance consistency and accuracy in daily tasks.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Maintenance Crew Member
B&P Packing
Soledad, CA
02.2013 - 11.2013
- Performed routine maintenance and repairs on equipment to ensure operational efficiency.
- Conducted regular inspections to identify safety hazards and recommend improvements.
- Assisted in training new team members on maintenance procedures and safety protocols.
- Collaborated with team to develop preventive maintenance schedules for machinery.
- Utilized hand tools and power tools effectively for various repair tasks.
- Followed routine maintenance checklist.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
Warehouse Worker
Constellation Brands , Inc
Gonzales, CA
04.2010 - 11.2010
- Conducted inventory checks, ensuring accurate stock levels and organization of products.
- Maintained cleanliness and safety standards in compliance with OSHA regulations.
- Collaborated with team members to streamline order fulfillment processes, enhancing efficiency.
- Implemented improvements in storage layout, optimizing space utilization for better workflow.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Education
No Degree - Criminal Justice
Hartnell College
Salinas, CAHigh School Diploma -
Gonzales High
Gonzales, CA06-2004
Skills
- Customer engagement
- Cash management
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Skilled in conflict mediation
- Building customer relationships
- Time management
- Task prioritization
- Team building
- Strategic planning
- Policy implementation
- Strong organizational skills
- Workplace safety compliance
- Inventory control
- Vendor relationship management
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Crew Member
B&P Packing
02.2013 - 11.2013
Warehouse Worker
Constellation Brands , Inc
04.2010 - 11.2010
Assistant Manager
Toro Petroleum
09.2006 - Current
No Degree - Criminal Justice
Hartnell College
High School Diploma -
Gonzales High