Hubspot
Luis Rodriguez
International Business And Finance Professional
Toronto,Ontario
Summary
Accomplished Sales Manager offering 7 years of experience developing and maximizing sales teams. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Sales Director
Talataa
Barranquilla, Atlantico
08.2022 - 03.2023
- Led sales team in meeting and exceeding quarterly and annual sales targets
- Developed and implemented effective sales strategies and processes, resulting in more sales with less personal
- Established strong relationships with key clients and partners, driving business development and growth
- Drove team of 12 direct reports in new item distribution, merchandising and supply management.
- Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
Project Manager
Salvatech
Remote, Colombia
06.2022 - 08.2022
- Oversaw all sales operations for the company, including setting and meeting sales targets, managing the sales budget, and analyzing market trends
- Mentored and developed a team of 15 sales reps, helping them achieve their full potential and exceed their sales goals
- Sales manager, Teleperformance
- Managed a team of 50 sales reps, providing coaching and support to drive individual and team success
- Developed and implemented sales strategies and processes that resulted in a 15% increase in sales within the first year
- Built and maintained strong relationships with clients and partners, leading to increased sales and customer loyalty
Account Executive
Ontop
Remote, Colombia
10.2021 - 06.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Prepared forecasts to gain understanding of measures needed to grow business
- Executed successful sales strategies to convert leads into customers
Sales Manager
Teleperformance
Bogota, Colombia
07.2018 - 01.2022
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Helped my team achieve the Daily goals by helping them improve their pitch and tracking it
- Developed compelling presentation decks to gain approval for ideas and communicate results
Tech Support Supervisor
SYKES
Barranquilla, Colombia
07.2016 - 08.2017
- Managed high levels of call flow and responded to 21 technical support needs.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Assisted with updating technical support best practices for use by team
Education
Bachelor's Degree - International Business Administration
Universidad Autonoma Del Caribe
Colombia 01.2018 - 03.2023
Platzi Desarrollo de aplicaciones web - Web Development
Platzi
Colombia 01.2021 - 05.2022
Skills
CRM
undefinedAccomplishments
help Talataa grow from just 2 employee to a International company that sales services in Colombia, Mexico, USA and Canada
- Help Ontop went from 0 to 200k in revenue in Canada in less than 7 months
- Named "Manager of the month" 4 times during 2021 at teleperformance
- Created a company-wide, comprehensive training program for all sales team members and design the playbooks that Talataa still uses today
- Supervised team of 200 sales agents and helped them achieve the company goals every month even by christmas when we only had 60% of our staff all by thinking outside of the box
Software
Gsuite
ChatGPT
Microsft 365
Notion
Slack
Google ads
Meta adds
AWS
Microsoft Azure
Sales force
Zoho
Apollo
Pipedrive
Copper
Jira
Microsoft excel
Midjorney
Interests
Software development
Video games
Personal growth
Timeline
Sales Director
Talataa
08.2022 - 03.2023
Project Manager
Salvatech
06.2022 - 08.2022
Account Executive
Ontop
10.2021 - 06.2022
Platzi Desarrollo de aplicaciones web - Web Development
Platzi
01.2021 - 05.2022
Sales Manager
Teleperformance
07.2018 - 01.2022
Bachelor's Degree - International Business Administration
Universidad Autonoma Del Caribe
01.2018 - 03.2023
Tech Support Supervisor
SYKES
07.2016 - 08.2017
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