LUIS FELIPE GUATEMALA RIZO
Palo Alto
Summary
Experienced baker with a strong background in mixing ingredients and following recipes to produce high-quality baked goods. Proficient in applying glazes and icings, as well as kneading dough and preparing baking equipment. Recognized for exceptional attention to detail and strong memorization skills, ensuring consistent product quality.
Overview
7
7
years of professional experience
Work History
Baker
CITY BAGEL
Atlanta
07.2020 - 01.2025
- Prepared a variety of bagels using traditional recipes and techniques.
- Operated baking equipment to ensure consistent product quality and safety.
- Managed inventory of raw materials and ordered supplies as needed.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in training new bakers on proper techniques and safety protocols.
- Monitored baking times and temperatures to achieve optimal results.
- Developed new bagel flavors through experimentation with ingredients.
- Provided excellent customer service by assisting with special orders and inquiries.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Packaged finished products into boxes or containers for delivery or sale in store.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Kept records of daily production numbers for each type of item produced.
- Baked fresh bread and pastries for cafes and restaurants.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Attended training sessions related to food safety procedures and techniques.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Rotated stock as needed to keep freshness intact.
- Designed appealing product displays to maintain unique presentation.
- Created attractive dessert trays for catering events.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Wrapped items in plastic in preparation for display and to sell to customers.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Lead Janitor
ACM
Atlanta
02.2018 - 01.2025
- Supervised cleaning staff to ensure maintenance of facility standards.
- Conducted regular inspections to identify cleaning needs and safety hazards.
- Implemented efficient cleaning schedules for various areas in the facility.
- Trained new janitorial staff on best practices and safety protocols.
- Operated industrial cleaning equipment for deep cleaning tasks.
- Managed inventory of cleaning supplies and equipment for operations.
- Collaborated with management to develop improved cleaning procedures.
- Addressed employee concerns and resolved issues related to cleanliness and safety.
- Resolved customer complaints promptly and professionally.
- Maintained records of inventory levels, supplies used, personnel hours worked.
- Coordinated with outside contractors for repairs or maintenance activities as needed.
- Developed policies and procedures for janitorial services including scheduling, budgeting, inventory control.
- Managed emergency response plans in case of fire or flood situations.
- Ensured proper stocking of all janitorial supplies and equipment.
- Adhered to OSHA standards when disposing of medical waste properly.
- Provided training and direction to janitorial staff on safety procedures, use of chemicals, and other related topics.
- Investigated accidents involving janitorial staff or customers; prepared reports as required by law.
- Assisted in the recruitment process by interviewing potential employees and selecting qualified candidates for hire.
- Implemented cost-saving measures while ensuring quality standards were met or exceeded.
- Planned and supervised the daily cleaning schedule for a team of janitors.
- Ordered necessary supplies from vendors at competitive prices in order to stay within budget guidelines.
- Collaborated with management to develop effective strategies for maintaining a clean and safe environment.
- Enforced security protocols such as locked doors after closing time.
- Tracked compliance with safety regulations regarding hazardous materials handling and disposal.
- Monitored performance of janitorial staff and provided feedback on their work product.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
- Waxed, treated and polished flooring and high-traffic surfaces to support longevity.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Oversaw and facilitated general and preventive maintenance schedule across facility.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Moved equipment and furniture to thoroughly clean space.
- Reported or resolved observed hazards observed and followed up to verify resolution.
- Performed landscaping tasks and removed litter to maintain grounds.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Dusted furniture, machines or equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Education
High School Diploma -
SEQUOIA HIGH SCHOOL
Redwood City, CA08-2016
Skills
- Recipe development
- Equipment operation
- Food safety compliance
- Inventory management
- Customer service
- Food presentation
- Team collaboration
- Quality control
- Supply chain coordination
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Kitchen equipment operation
- Mixing methods
- Vegan baking
- Decorating skills
- Pastry preparation
- Dough preparation
- Recipe-based cooking
- Multitasking and organization
- Temperature control
- Food safety and sanitation
- Chocolate tempering
- Holiday baking
- Visual merchandising
- Food safety
- Cake decorating
- Bread making
- Portion control
- Traditional baked goods
- Inventory reporting
- Basic math
- Quality testing and assurance
- Food handling standards
- Baking techniques
- Baking
- Weights and measures
- Specialty breads
- French baking techniques
Timeline
Baker
CITY BAGEL
07.2020 - 01.2025
Lead Janitor
ACM
02.2018 - 01.2025
High School Diploma -
SEQUOIA HIGH SCHOOL