Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luísa Paiva

Downtown Vancouver,BC

Summary

Personable People and Culture Manager with solid background in talent acquisition, employee relations and performance management. Strong analytical skills and committed to promoting a positive and inclusive work environment.

Overview

11
11
years of professional experience

Work History

Talent and Culture Manager

BC Building Science
08.2022 - Current
  • Work with internal partners to design and execute strategic communications and programs to increase overall employee alignment and engagement.
  • Talent management and development
  • Change management.
  • Manage employee appreciation initiatives and events.
  • Coordinate benefits program.
  • Full cycle recruitment.
  • Oversee onboarding and offboarding processes
  • Support in different initiatives and projects in the company.
  • Manage and support performance management.
  • Employee relations, policies management and employee engagement.
  • Create and manage culture-promoting activities throughout business.

HR Recruitment and Retention Manager

Downtown eastside women centre
06.2021 - 08.2022
  • Lead HRIS implementation – ADP system
  • Developed recruitment strategies such as hiring fair, building relationship with educational institutes and community
  • Lead on-boarding and off-boarding processes
  • Coordinated employee retention initiatives and talent management
  • Managed HR manuals and policies
  • Handled employee relations - unionized workplace
  • Coached HR team
  • Managed sensitive and confidential information with professionalism
  • Provided support and training to leaders
  • Worked closely with the CEO.

HR Manager

Latincouver
08.2020 - 06.2022
  • Managed full cycle recruitment
  • Hired different positions in Marketing, IT, Design, Project, HR and other fields
  • Managed onboarding, orientation, supporting new hires and volunteer experience.
  • Managed engagement initiatives.
  • Applied for grants – supporting youths, diversity, and inclusion
  • Built positive relationships with educational institutions
  • Attended Online Job Fairs and building positive relationships with schools and universities.
  • Supervising Mentoring Program – coaching volunteer’s resumes, LinkedIn, self awareness, and life skills.
  • Supervised Workshops for work placement in Canada.
  • Supervision on life, employability, and essential skills assessments, and/or one-to-one coaching
  • Coached HR team (5 people) and assisting other managers to develop themselves and their team.
  • Assisted other leading roles to understand and implement policies and procedures.
  • Advising leaders, managers, and CEO about HR best practices.
  • Promoting equality and diversity.
  • Managing sensitive information.

Human Resources Benefits Coordinator

Group Chrysler
11.2012 - 07.2016
  • Team leader of 4 people, building strong customer service and positive relationships
  • Handled confidential and sensitive information.
  • Created employee education programs to improve understanding of benefits packages and increase utilization.
  • Conducted benefits presentations for new hires, individuals and groups of employees.
  • Partnered with HR managers to coordinate onsite benefits meetings, wellness fairs, and related events.
  • Submitted reports on benefit program utilization and recommended program enhancements by communicating directly with employees and program representatives.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.

Education

Certificate - Human Resources Management

BCIT

BBA - Psychology

Pontifícia Universidade Católica De Minas Gerais

Skills

  • Talent Management
  • Full Cycle Recruiting
  • Policy Development
  • ADP Workforce Now
  • Training and Onboarding
  • Employment Law
  • Team Collaboration

Timeline

Talent and Culture Manager

BC Building Science
08.2022 - Current

HR Recruitment and Retention Manager

Downtown eastside women centre
06.2021 - 08.2022

HR Manager

Latincouver
08.2020 - 06.2022

Human Resources Benefits Coordinator

Group Chrysler
11.2012 - 07.2016

Certificate - Human Resources Management

BCIT

BBA - Psychology

Pontifícia Universidade Católica De Minas Gerais
Luísa Paiva