Summary
Work History
Education
Skills
Languages
Timeline
Generic

Luisa Marino

Vernon

Summary

Dedicated front desk receptionist with thirty years of experience in a multi-practitioner health care office. Managed appointment scheduling, patient intake, medical records and processed insurance billings. Provided administrative support and assistance to practitioners and staff such as data entry and reporting.

Work History

Front Desk Receptionist

Dr. Murray Kievit
  • Greeted and interacted with patients at front desk upon arrival.
  • Maintained a clean and welcoming front office area.
  • Helped patients complete medical and related forms.
  • Managed incoming phone calls, addressing patient inquiries and providing information.
  • Scheduled and coordinated patient appointments with respective practitioners.
  • Processed medical insurance claims and payments along with patient co-payments.
  • Performed administrative tasks such as bookkeeping insurance and patient billing and payments, payroll, filing, copying and emailing documents.
  • Placed new supply orders and managed inventory.
  • Compiled and submitted daily and month end reports.

Education

Bachelor of Arts -

University of Victoria
Victoria, BC

Skills

  • Communication
  • Organizational
  • Adaptability
  • Reliability
  • Dependability
  • Attention to detail
  • Flexibility
  • Multitasking

Languages

English

Timeline

Front Desk Receptionist

Dr. Murray Kievit

Bachelor of Arts -

University of Victoria
Luisa Marino