Tracked sales performance metrics to identify trends in market place.
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Developed promotional strategies to increase sales volume.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Upsold additional items based on customer interests and needs.
Sold various products by explaining unique features and educating customers on proper application or usage.
Barista
Starbucks
Bakersfield
06.2024 - 03.2025
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Implemented feedback from customers to improve service quality and menu offerings.
Athlete Success Coordinator
Athletes Advantage Academy
01.2024 - 05.2024
Company Overview: ADAPT Program, Special Needs Fitness Program funded by Kern Regional Center
Communicating with clients and encouraging them to book appointments.
Taking intake interviews and matching clients of all ages with different special needs with the correct programming and fitness instructors.
Calling clients for weekly check ins and continuing services.
Creating specialized lesson plans for each client with different special needs and maintaining positive experiences.
Managing over 70 + clients' accounts, funds, programs, sessions and over 30+ hours weekly in person coaching or meeting with clients with special needs and their families.
ADAPT Program, Special Needs Fitness Program funded by Kern Regional Center
Hawaii Marine Mammal Health and Stranding Lab Intern
Hawaii Institute of Marine Biology Affiliated Lab
10.2021 - 05.2024
Assisted with marine mammal stranding response, necropsies
Assisted in data collection of baleen hormonology, disease pathology, marine debris stomach content quantification, subsampling, necropsies, adipose analysis using imageJ and other lab work.
Worked on UROP project titled 'Variability in blubber histology metrics of Stenella coeruleoalba across body topography and between individuals', and additionally testing cortisol levels to further research nutritional stress.
Presented UROP funded project at semi annual symposium in Spring of 2024
Barista
Bean About Town
Honolulu
04.2022 - 12.2022
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Created promotional displays for advertising special events or promotions at the cafe.
Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Utilized coffee maker, espresso machine and French press to prepare coffee.
IFAW Marine Mammal Rescue and Research Internship
International Fund for Animal Welfare
06.2022 - 08.2022
Company Overview: Marine Mammal Rescue and Research- Cape Cod, Massachusetts
Assisted on multiple mass strandings, necropsies, tissue sampling and Level A data collection of cetaceans and pinnipeds
Rescued and released mass and single stranded dolphins and porpoises.
Collected and ran blood samples of cetaceans.
Maintained the response center according to protocols and operated large vehicles.
Organized and archived tissue samples from previous years in an online database.
Answered hotline calls and kept accurate records and reports.
Boat experience and live cetacean monitoring
Photo identification and monitoring via long and short lenses
Large marine mammal capturing experience including multiple animals at one time
General mechanical, electrical and carpentry skills pertinent to tools and vessels used
Drove large vehicles for marine mammal response and four wheel drive vehicles
Tagging of cetaceans and pinnipeds
Daily tasks included working within an incident command system
Marine Mammal Rescue and Research- Cape Cod, Massachusetts
OPIHI Internship
University of Hawaii Manoa
08.2021 - 05.2022
Company Overview: Our People in Hawaii's Intertidal
Created and completed a project in James Campbell National Marine Reserve
Counted and analyzed Mole Crab populations within the Marine Reserve and on public beaches
Learned about topics in marine ecology and conservation, species identification, and sampling techniques.
Lead team in fieldwork and educated public about the importance of fieldwork and the native habitats.
Navigated and lead team via satellite for multiple field days in barren territories for up to 8 hours.
Our People in Hawaii's Intertidal
Ocean Program and Activities Coordinator/ Volunteer
University of Hawaii Manoa Marine Option Program
02.2021 - 05.2022
Learned the basics of coordinating activities and events for students
Kept the office organized and communicated with students
Planned and organized marine education field trips.
Used science and recent studies to communicate with peers about relevant marine science topics
Assisted in the planning of special events such as holiday celebrations and fundraisers.
Planned outings such as camping trips or museum visits for participants.
Communications and Social Media Marketer
Issa de Mar Bikini
01.2020 - 12.2020
Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
Generated invigorating social media content, planned out posts and assisted in daily marketing to local residents.
Employee
Bakersfield Scuba
05.2018 - 08.2019
Created ocean and dive related marketing and graphic design
Educated students about basic scuba diving
Assisted customers with sales, rental gear, dive trips and managed inventory as well as opening and closing the store
Microbial Biology Intern
University of Hawaiʻi at Manoa
Honolulu
01.2019 - 04.2019
Extracted samples of frog DNA using the Prepman Extraction Method
Charted data entries
Assisted with the preparation of laboratory equipment and materials for experiments.
Analyzed data from experiments and presented results to supervisors.
Carried out routine laboratory procedures such as culturing cells, making media solutions, staining slides and running gels.
Education
Bachelor's degree - Marine and Environmental Studies
University of Hawaiʻi At Mānoa
Honolulu, HI
05.2024
Graduate of Stockdale High School -
Stockdale High School
Bakersfield, CA
Skills
Microsoft Excel
Adobe Photoshop
Compound Light Microscopy
Field work specializing in Quadrats and Transects
HAZMAT Trained
Familiarity in Python
Fitness and Health Instructor for all ages
Customer service
Point-of-sale operation
Effective communication
Positive and professional
Multi-tasking strength
References
Jeff Kuwabara, University of Hawaiʻi at Mānoa, Marine Option Coordinator, (808) 956-8433
Dr. Andrea Jani, Researcher at University of Hawaiʻi at Mānoa, (808) 956-6439
Peggy Henrie, Bakersfield Scuba Manager and Business Owner, (661) 324-3337
Kira Kasper, Supervisor at IFAW, kkasper@ifaw.org
Coursework
Science of the Sea
Dynamic Earth
Introduction to the Environment and Sustainability
Introduction to Environmental Planning
Global Environmental Change
Marine Mammal and Conservation
Disease Ecology
Living Resources of the Sea
Biogeochemical Systems
Certification
CPR trained
Humpback Whale Naturalist Certification
PADI Rescue Scuba Dive Certification (2019)
PADI Enriched Air Certification (2019)
HAZMAT Trained
Pilates and Barre Certified
Special Strong Certified
References
References available upon request.
Timeline
Sales Associate
Orangetheory Fitness
02.2025 - Current
Barista
Starbucks
06.2024 - 03.2025
Athlete Success Coordinator
Athletes Advantage Academy
01.2024 - 05.2024
IFAW Marine Mammal Rescue and Research Internship
International Fund for Animal Welfare
06.2022 - 08.2022
Barista
Bean About Town
04.2022 - 12.2022
Hawaii Marine Mammal Health and Stranding Lab Intern
Hawaii Institute of Marine Biology Affiliated Lab
10.2021 - 05.2024
OPIHI Internship
University of Hawaii Manoa
08.2021 - 05.2022
Ocean Program and Activities Coordinator/ Volunteer
University of Hawaii Manoa Marine Option Program
02.2021 - 05.2022
Communications and Social Media Marketer
Issa de Mar Bikini
01.2020 - 12.2020
Microbial Biology Intern
University of Hawaiʻi at Manoa
01.2019 - 04.2019
Employee
Bakersfield Scuba
05.2018 - 08.2019
Bachelor's degree - Marine and Environmental Studies