Luisa Diego
Temecula
Summary
Compassionate Medical Assistant skilled in providing comprehensive support to healthcare teams and managing patient interactions. Adept at vital sign assessment, patient preparation, and ensuring confidentiality in medical record maintenance. Notable success in fostering patient satisfaction through clear communication and compassionate care. Instrumental in refining clinical operations, leading to improved efficiency and patient care outcomes.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Accelerated Urgent Care
Temecula
05.2023 - Current
- Evaluate and obtain in-depth information to enhance patient comfort and comprehension while communicating essential details for provider clarity
- Facilitate patient preparation and support health care providers during procedures and examinations
- Perform blood draws and deliver vital injections while facilitating swabbing for specimens or in-clinic tests, along with conducting correct and accurate EKG assessments.
- Maintained thorough patient records by documenting vital signs and medical histories.
Prepared essential documents for laboratory specimens to facilitate timely processing. - Sterilized instruments and discarded contaminated supplies in adherence to OSHA guidelines.
- Maintaining cleanliness and organization in workspaces to provide superior service, and replenishing clinic rooms for provider ease when attending to patients, while fostering a clean and sanitary atmosphere for patients.
- Tracked medical supply orders while maintaining detailed inventory records.
- Communicated patient messages to physicians regarding concerns, condition updates, or refill requests to enhance treatment facilitation.
- Managed telephone communications and optimized patient flow while providing a courteous greeting to visitors.
- Maintained strict compliance with HIPAA standards for securing confidential patient information continuously
Education
Medical Assisting Program
High Desert Medical College
Temecula, CA04-2023
High School Diploma -
Rancho Vista High School
Temecula, CA05-2020
Skills
- EKG administration
- Specimen processing
- Health Insurance Portability and Accountability Act (HIPAA) compliance
- Electronic health documentation
- Collaborative teamwork
- Conflict management
- Patient flow management
- Bilingual communication skills
- Phlebotomy skills, injection techniques
- Multi-tasking skills
- Clinic skills
- Patient care
Languages
Spanish
Professional
English
Professional
Kanjobal
Limited
Timeline
Medical Assistant
Accelerated Urgent Care
05.2023 - Current
Medical Assisting Program
High Desert Medical College
High School Diploma -
Rancho Vista High School
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