Luisa Devia
Winnipeg,MB
Summary
Highly skilled and adaptable industrial engineer with a specialization in marketing and sales, offering proven expertise in international trade, business, and accounting. A results-oriented professional with over 5 years of experience in recruitment and personnel management, demonstrating strong analytical and problem-solving abilities coupled with effective communication and leadership skills. Seeking opportunities in business operations, IT/software/SAAS, operations consulting, or digital marketing with a focus on B2B outside sales. Possesses excellent technical abilities, including proficiency in remote operation tools, and excels in prioritizing tasks and meeting deadlines in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Pastry Chef
Manitoba Club
Winnipeg, Canada
03.2023 - Current
- Responsibilities include creating innovative pastry dishes, managing kitchen operations, and ensuring high-quality food production in a prestigious club setting.
- Developed unique recipes for pastries and desserts, using seasonal ingredients.
Marketing and Communications Manager
INDUSTORNO S.A.S
Bogota, Colombia
01.2022 - 07.2022
- Developed and implemented strategic marketing and communication plans, resulting in a 40% increase in donor contributions
- Managed social media accounts, fostering a 50% growth in the online community
- Established and maintained relationships with key stakeholders, including community leaders and government officials
- Oversaw the production of promotional materials, ensuring consistency in messaging and brand representation
- Conducted regular performance evaluations, providing feedback and mentorship to a high-performing marketing and communications team.
Hiring Marketing Manager
EEMC S.A.S
Bogota, Colombia
05.2019 - 12.2021
- Directed marketing activities for key clients, achieving a 20% increase in customer satisfaction and a 15% growth in customer retention rates
- Led successful event planning and execution, contributing to a significant boost in brand awareness and community engagement
- Conducted market research to identify emerging trends, ensuring the organization remained at the forefront of industry developments
- Collaborated with cross-functional teams to align marketing efforts with broader organizational objectives.
- Analyzed market trends to identify potential opportunities for growth.
- Created content for promotional materials, including brochures, flyers, and websites.
Administrative Coordinator
OPTICA MEDICO CIENTIFICA LTDA
07.2018 - 03.2020
- Coordinating and supervising the administrative activities of a department or project, ensuring that deadlines and objectives are met.
- Organized and maintained filing systems for sensitive documents.
- Prepared detailed reports and presentations for executive staff.
Marketing and Sales
EEMC S.A.S
Bogota, Colombia
10.2018 - 05.2019
- Led comprehensive marketing and communication strategies to enhance brand visibility, resulting in a 30% increase in online presence
- Implemented targeted digital marketing campaigns, including social media initiatives and email marketing
- Launched a dynamic content marketing plan, leading to a 25% increase in website traffic and improved conversion rates
- Managed a cross-functional team, fostering collaboration and innovation for high-quality marketing materials and communications
- Acted as the primary liaison with media outlets, securing press coverage and managing public relations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Office Administrator
INMOBILIARTE DE COLOMBIA S A S
Bogota, AB
02.2017 - 06.2018
- Responsible for overseeing and coordinating the administrative activities of an office, including document management, customer service, and staff coordination.
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
Education
Gastronomy and culinary arts - Pastry
LCI Colombia
01.2021
Specialization - Marketing and Sales
Universidad de America
01.2020
Bachelor's Degree - Industrial Engineering
Universidad de America
01.2019
Skills
- Strong leadership and personnel management abilities
- Exceptional problem-solving and analytical skills
- Proficient in strategic planning and implementation
- Excellent communication and interpersonal skills
- Advanced knowledge of international trade regulations and business practices
- Proficient in accounting principles and financial analysis
Informal Education
Digital Marketing Fundamentals, Social Media Marketing, Google Analytics Academy, Email Marketing Mastery, Introduction to Business Administration, Time Management and Productivity, Leadership and Communication Skills, Project Management
References
- ESTEFANIA TREMOLADA, Manitoba club, +1 (204) 951-8446, ea.tremoladac@gmail.com
- MARIA TROCELLIER, Edison property, +1 (431) 997-5931
- ANKITA SAIKIA, +1 (431) 877-3443
- ROONIE FEBREZ, +1 (431) 990-4982, ronnie.febres@gmail.com
Languages
Fluent, Native
Languages
English
Professional
Spanish
Professional
Timeline
Pastry Chef
Manitoba Club
03.2023 - Current
Marketing and Communications Manager
INDUSTORNO S.A.S
01.2022 - 07.2022
Hiring Marketing Manager
EEMC S.A.S
05.2019 - 12.2021
Marketing and Sales
EEMC S.A.S
10.2018 - 05.2019
Administrative Coordinator
OPTICA MEDICO CIENTIFICA LTDA
07.2018 - 03.2020
Office Administrator
INMOBILIARTE DE COLOMBIA S A S
02.2017 - 06.2018
Gastronomy and culinary arts - Pastry
LCI Colombia
Specialization - Marketing and Sales
Universidad de America
Bachelor's Degree - Industrial Engineering
Universidad de America
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