Luisa Aguirre
Los Angeles
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Committed to creating positive rapport with patients and providing quality patient care. Process strong interpersonal skills, ability, to handle stressful situations calmly, and knack for ensuring client conform and safety.
Overview
5
5
years of professional experience
Work History
Caregiver Attendant
Private Household
Palos Verdes Estates
05.2024 - Current
- Reported any changes in the client's condition to healthcare professionals.
- Maintained a clean and safe environment, including laundry, dishes, and light cleaning.
- Occasionally assisting with tasks like bathing, dressing, grooming, and toileting.
- Help with transfers (getting in and out of bed, chairs, etc.), using mobility aids, and walking.
- Provide social interaction and emotional support.
Nissan Service BDC- Service Representative
Gardena Nissan
Gardena
01.2022 - 03.2023
- Responding to customer inquiries about service appointments, vehicle repairs, and general service information.
- Confirming, rescheduling, and managing service appointments for customers.
- Addressing customer questions and concerns related to service department operations.
- Performing tasks such as data entry, report generation, and maintaining customer records.
- Verifying appointment details with customers to ensure they are aware of their scheduled time and service needs.
- Ensuring a positive and helpful customer experience throughout the service process.
Mitsubishi BDC- Representative
Mitsubishi
Corona
05.2020 - 01.2022
- Greeted customers and provided excellent customer services.
- Assistant customers with inquiries, products selection, ordering, and scheduling appointments.
- Processed incoming calls, emails, and web chat requests promptly and professionally.
- Maintained knowledge of current promotions.
- Scheduled follow-up appointments for customers when necessary.
Education
High School Diploma -
Opportunities For Learning/ Leuzinger High School
Hawthorne, CA06-2018
Skills
- Goal-Oriented
- Customer Service
- Analytical Thinking
- Organization Skills
- Multitasking
- Excellent Communication
- Professionalism
- Patience
- Problem Solving
- Attention to Detail
Timeline
Caregiver Attendant
Private Household
05.2024 - Current
Nissan Service BDC- Service Representative
Gardena Nissan
01.2022 - 03.2023
Mitsubishi BDC- Representative
Mitsubishi
05.2020 - 01.2022
High School Diploma -
Opportunities For Learning/ Leuzinger High School