Dynamic Property Manager with extensive experience at Above All Property Management, adept at unit leasing and maintenance coordination. Proven track record in conflict resolution and effective communication, successfully managing 300-350 units while enhancing tenant satisfaction and optimizing operational efficiency. Bilingual in English and Spanish, I excel in team leadership and problem-solving.
- Managed 300-350 units across the San Fernando Valley
- Responsible for posting notices, 3-day notices, and unit lockouts
- Oversaw maintenance team and unit turnovers
- Invoiced outside vendors
- Handled unit leasing and collections from non-paying tenants
- Coordinated with construction workers on new projects
- Assisted with Section 8 housing basics
- Proficient in Google Sheets
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Verified load against shipping papers to ensure accuracy of shipment.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Obtained signatures needed to complete and process paperwork.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Followed regular schedule of pickups for individual customers and groups.
- I started as a host sitting people
- Became an expo, packing up food orders and ensuring they were delivered correctly
- Learned to fry chicken in the kitchen
- Gained experience as a busser and server
- Managed staff schedules and ensured workers’ hours were accurate
- Responsible for weekly food inventory on Mondays, Wednesdays, and Fridays
- Utilized Google Sheets to track purchases and expenses.
- Prepare construction sites, materials, and tools
- Load and unload materials, tools, and equipment
- Remove debris, garbage, and dangerous materials from sites
- Assemble and break down barricades, temporary structures, and scaffolding
- Assist contractors as needed
- Operate heavy machinery and equipment
- Regulate traffic and erect signage
- Follow all health and safety regulations
- Dig holes, tunnels, and shafts
- Mix, pour, and level concrete
- Open and close common areas to the public.
- Greet customers, tenants, and vendors.
- Inform and warn patrons of rule infractions, such as smoking and loitering.
- Operate surveillance cameras to monitor interior/exterior public areas and entrances.
- Maintain daily logs and adhere to standard operating procedures.
- Inspect and adjust security systems, equipment, and machinery to ensure operational use and detect tampering.
- Respond to emergencies and create action plans to address potential threats.
- Bilingual in English and Spanish
- Physically adept
- Team leadership
- Problem-solving
- Excellent customer service
- Strong communication
- Organizational and prioritization skills
- Reliable and able to take initiative
- Unit leasing
- Property management
- Vendor invoicing
- Maintenance coordination
- Google Sheets
- Section 8 housing
- Customer service
- Conflict resolution
- Team leadership
- Project management
- Time management
- Effective communication
- Problem solving
- Organizational skills
- Property marketing
- Construction management
- Eviction notices
- Rent collection
- Collect payments
- Property management expertise
- Data entry