Luis Vega
Woodland
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
13
13
years of professional experience
Work History
Field Service Technician /Technical Support Specialist
Woodside Electronics
04.2015 - 11.2024
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
Heavy Equipment Maintenance Mechanic
Clark Pacific
02.2012 - 04.2015
- Maintained accurate service records for all equipment under responsibility, ensuring proper documentation and data tracking for future reference.
- Increased equipment longevity, performing regular lubrication, cleaning, and parts replacements as needed.
- Ensured safety compliance during repairs, adhering to company protocols and industry standards.
- S Participated in safety training sessions to stay current on industry best practices related to heavy equipment operation and maintenances.
- Conducted regular inspections of heavy machinery to identify potential issues before they escalated into costly repairs or downtime events.
Education
Graduate Certificate - Automotive Trade School
WyoTech
West Sacramento, CA10-2011
High School Diploma -
Woodland
Woodland, CA06-2010
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Customer service
- Technical support
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Field Service Technician /Technical Support Specialist
Woodside Electronics
04.2015 - 11.2024
Heavy Equipment Maintenance Mechanic
Clark Pacific
02.2012 - 04.2015
Graduate Certificate - Automotive Trade School
WyoTech
High School Diploma -
Woodland
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