Luis Vazquez
Surrey,BC
Summary
Results-driven professional with diverse experience in customer service, hospitality, and sales support roles. Demonstrated ability to manage operations efficiently, improve customer satisfaction, and contribute to team success. Skilled in problem-solving and adapting to new environments. Currently pursuing a Bachelor's Degree in Economics, combining academic knowledge with practical work experience to drive value in professional settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lobby manager
Euforia
02.2023 - 08.2023
- Efficiently managed the daily operations of the lobby, ensuring a smooth and welcoming experience for all guests
- Implemented and maintained effective queuing systems to reduce wait times and improve customer satisfaction
- Utilized feedback and data analysis to continuously improve lobby operations and enhance the overall customer experience.
Carpenter Assistant
Boothcraft
11.2022 - 01.2023
- Operated power tools and hand tools under supervision to complete tasks such as cutting, sanding, and drilling
- Maintained a clean and organized work area to ensure safety and efficiency on job sites
- Provided support in measuring and cutting materials accurately to help ensure project timelines were met
- Assisted in loading and unloading materials and equipment needed for construction projects.
Sales Assistant
Linkeo Mexico
06.2022 - 10.2022
- Supported sales team by preparing sales reports, conducting market research, and identifying potential new leads
- Scheduled appointments, organized meetings, and maintained sales team's calendar to optimize efficiency and productivity
- Acted as a product expert, providing in-depth knowledge and support to customers throughout the sales process.
Education
Bachelors Degree in Economics -
Kwantlen Polytechnic University
08.2024
Skills
- Analytical capacity and logical reasoning
- Creativity in problem-solving
- Oral and written communication skills
- Critical thinking and questioning ability
- Teamwork & leadership
Certification
- IELTS Test Report Form, British Council - Authorised IELTS Test Centre, 04/01/22
- Duolingo English Test, Duolingo, 05/01/24. https://certs.duolingo.com/0a99194439bb5d478cbb8f76bc215d0f
- Serving It Right - Responsible Service BC, August 2024. https://certifications.rapidlms.com/certifications/3254945
- FOOD HANDLER - Food Safety Tranining.Ca, August 2024. https://lms.foodsafetytraining.ca/mod/simplecertificate/view.php?id=1292&action=get
Languages
English
Full Professional
Spanish
Native or Bilingual
Turkish
Limited Working
Timeline
Lobby manager
Euforia
02.2023 - 08.2023
Carpenter Assistant
Boothcraft
11.2022 - 01.2023
Sales Assistant
Linkeo Mexico
06.2022 - 10.2022
Bachelors Degree in Economics -
Kwantlen Polytechnic University
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