Detail-oriented professional with strong problem-solving and communication skills. Proven ability to adapt in fast-paced environments while enhancing teamwork and service quality.
Work History
RDAEF
3 Years 5 Months
Civic Dental | 03.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
RDA
1 Year 1 Month
West Coast Dental | 02.2022 - 03.2023
Pursued opportunities for learning through workshops and training sessions. and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Maintained organized workspaces to ensure efficiency and accuracy in tasks. with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
RDA
1 Year 8 Months
Vimal Patel DDS | 06.2020 - 02.2022
RDA/ Flor Supervisor
15 Years
Western Dental & Orthodontics | 07.2005 - 07.2020
Supervised daily operations, ensuring adherence to company policies and procedures.
Trained and mentored staff, enhancing team performance and service quality.
Monitored inventory levels, facilitating timely replenishment and minimizing shortages.
Conducted performance evaluations, providing constructive feedback to support staff development.
Collaborated with management on strategic initiatives to enhance patient satisfaction and retention.
Developed training programs for new hires, streamlining onboarding processes and reducing ramp-up time.
Analyzed operational metrics, identifying trends to inform decision-making and optimize resource allocation.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma
Tustin High School | Tustin, CA | 06-1995
No Degree - RDAEF
Loma Linda University | Loma Linda, CA | 06-2024
No Degree - Gen Ed
Laurus College | Oxnard, CA | 10-2019
No Degree - RDA
ROP Regional Ocupacional Program | Santa Ana, CA | 05-2006