Luis Varela II
San Clemente
Summary
Detail-oriented Administrative Specialist skilled in scheduling management and customer relationship management. Proven ability to streamline processes, enhancing workflow and operational efficiency.
Overview
7
7
years of professional experience
Work History
Administrative Specialist
United States Marine Corps
Camp Pendleton South
11.2022 - 11.2026
- Managed and coordinated administrative operations for the organization.
- Executed administrative tasks such as scheduling appointments and completing required paperwork to ensure smooth operations.
- Supported department heads by managing schedules and organizing essential paperwork.
- Assisted office staff by streamlining administrative processes, contributing to enhanced workflow.
- Provided administrative support including filing paperwork, scanning documents.
- Performed administrative duties such as filing, answering phones.
- Coordinated assistance for Marines using Defense Travel System, guaranteeing seamless execution of temporary assignment travels through precise management of flights, lodging, car rentals, and per diem
- Ensured exclusion of Marine from delinquency report related to government travel charge card
- Generated reports to verify compliance with designated programs.
Restaurant Food Server
Chili's Restaurant
Waco
05.2022 - 10.2022
- Delivered exceptional service by anticipating guest needs and fulfilling requests promptly.
- Provided exceptional customer service to enhance dining experiences.
- Delivered food and beverages promptly to customers' tables.
- Took orders accurately and communicated them to kitchen staff.
- Handled customer inquiries and resolved issues efficiently.
- Resolved customer complaints with a focus on satisfaction, contributing to repeat business.
- Greeted customers and provided them with menus.
- Answered questions about menu selections and made recommendations when requested.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with team members to streamline service flow during peak hours, enhancing overall dining experience.
- Trained new servers on restaurant procedures and menu items to ensure consistent service quality.
- Assisted other servers by setting up dining areas before shifts began.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Ensured that all patrons were aware of daily specials offered by the restaurant.
- Received payment from customers and returned correct change when necessary.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Paraprofessional
George Gervin Academy
San Antonio
10.2021 - 01.2022
- Managed classroom behavior by reinforcing positive social skills, promoting a supportive learning environment.
- Supervised lunch and recess, fostering student safety and encouraging active participation.
- Applied positive reinforcement to redirect negative behaviors, enhancing classroom dynamics.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in the classroom setting.
- Welcomed visitors to the office and provided assistance with inquiries.
- Managed multi-line phone system, directing calls to appropriate departments.
- Distributed tests and collected homework assignments after completion.
Team Member
Whataburger
Seguin
07.2020 - 10.2021
- Supervised daily operations, ensuring efficient workflow and optimal restaurant functionality.
- Provided excellent customer service in a fast-paced restaurant environment.
- Resolved customer complaints promptly to enhance satisfaction.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with kitchen staff to streamline food preparation and service, enhancing overall dining experience.
- Collaborated with team members to deliver quality meals efficiently.
- Trained new team members on operational procedures and service standards.
- Trained new team members on restaurant policies and procedures.
- Provided quality customer service with a friendly attitude.
- Assisted in taking customer orders and providing recommendations.
- Maintained cleanliness and organization of dining and kitchen areas.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Cleaned counters and common areas to minimize spread of germs.
- Bussed and cleared tables during shift to maintain cleanliness and prepare for new guests.
- Supervised cash handling procedures including counting drawers at beginning and end of shifts.
- Delegated work to staff, setting priorities and goals.
- Communicated employee performance issues to management, supporting team development and operational improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed inventory levels and ordered supplies.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Supported inventory management by restocking supplies as needed.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Assisted in food preparation and ensured proper food handling procedures.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Ensured all dishes were prepared according to restaurant standards.
- Delivered food to tables in a timely manner.
- Regularly monitored food products for expiration to prevent serving outdated items.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Team Member
P. Terry's
New Braunfels
12.2020 - 07.2021
- Provided excellent customer service in a fast-paced restaurant environment.
- Resolved customer complaints promptly to enhance satisfaction.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with team members to deliver quality meals efficiently.
- Collaborated with kitchen staff to deliver timely food preparation and enhance service quality.
- Assisted in taking customer orders and providing recommendations.
- Maintained cleanliness and organization of dining and kitchen areas.
- Bussed, cleared, and reset tables as needed throughout shift.
- Supervised daily operations to maintain efficient restaurant functionality.
- Delegated work to staff, setting priorities and goals.
- Trained new team members on operational procedures and service standards.
- Trained new team members on restaurant policies and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised cash handling procedures including counting drawers at beginning and end of shifts.
- Managed inventory levels and ordered supplies to ensure stock availability.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Supported inventory management by restocking supplies as needed.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Assisted in food preparation and ensured proper food handling procedures.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Delivered food to tables in a timely manner.
- Ensured all dishes were prepared according to restaurant standards.
- Communicated employee performance issues and concerns to management for resolution.
- Checked expiration dates on food products regularly and replaced expired items.
- Rolled silverware and organized food stations to ensure dining areas were ready for the next service.
- Checked expiration dates on food products regularly and replaced expired items.
Warehouse Clerk
Continental Fowarding
Laredo
03.2020 - 07.2020
- Assisted in loading and unloading trucks, ensuring timely processing of shipments.
- Counted and verified stock items during inventory checks to maintain accurate inventory records.
- Organized warehouse space by moving materials to appropriate locations.
- Collaborated with team members to streamline daily warehouse operations, enhancing workflow efficiency.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Followed safety protocols while handling materials in a cold storage environment.
- Assisted coworkers with special projects, gaining new skills and increasing overall team capability.
- Applied labels to containers and products for proper identification.
Education
High School Diploma -
George Gervin Academy
San Antonio06-2022
Skills
- Document compliance
- Inventory and administrative management
- Travel coordination
- Client relations
- Problem solving
- Strategic negotiation
- Team training
- Leadership development
- Conflict resolution
- Communication skills
- Task commitment
- Public speaking
Languages
English
Professional
Spanish
Limited
Timeline
Administrative Specialist
United States Marine Corps
11.2022 - 11.2026
Restaurant Food Server
Chili's Restaurant
05.2022 - 10.2022
Paraprofessional
George Gervin Academy
10.2021 - 01.2022
Team Member
P. Terry's
12.2020 - 07.2021
Team Member
Whataburger
07.2020 - 10.2021
Warehouse Clerk
Continental Fowarding
03.2020 - 07.2020
High School Diploma -
George Gervin Academy