Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Santana

Big Bear,CA

Summary

Dedicated housekeeper with experience at The Salvation Army's Pine Summit Christian Camp. Skilled in equipment maintenance and facility inspections, ensuring safety and cleanliness.

Overview

2
2
years of professional experience

Work History

Housekeeper

The Salvation Army's Pine Summit Christian Camp
09.2024 - Current
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Operated electronic backpack vacuums and floor sweepers.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Janitorial Assistant

The Salvation Army's Pine Summit Christian Camp
09.2024 - Current
  • Maintained floor cleaning and waxing equipment.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Maintenance Assistant

The Salvation Army's Pine Summit Christian Camp
09.2024 - Current
  • Maintained safety conditions and standards in facility.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Executed tasks within time and budget constraints.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Followed instructions from supervisor regarding daily job tasks and duties.

Retail Sales Associate

Marshalls
10.2024 - 02.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Performed cash, card, and check transactions to complete customer purchases.

Hotel Housekeeper

Fireside Lodge
11.2024 - 01.2025
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Dog Pet Sitter

Personal Employer
07.2023 - 09.2023
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Communicated professionally with pet owners via phone, email, and text.
  • Exercised animals regularly with walks and rigorous play activities.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Prepared food and water following instructions from pet owners.

Education

High School Diploma -

Big Bear High School
Big Bear, CA
05-2023

Skills

  • Landscaping and groundskeeping
  • Equipment maintenance
  • Facility inspections
  • Hazardous waste disposal
  • Contaminated site cleanup
  • Chemical safety

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Hotel Housekeeper

Fireside Lodge
11.2024 - 01.2025

Retail Sales Associate

Marshalls
10.2024 - 02.2025

Housekeeper

The Salvation Army's Pine Summit Christian Camp
09.2024 - Current

Janitorial Assistant

The Salvation Army's Pine Summit Christian Camp
09.2024 - Current

Maintenance Assistant

The Salvation Army's Pine Summit Christian Camp
09.2024 - Current

Dog Pet Sitter

Personal Employer
07.2023 - 09.2023

High School Diploma -

Big Bear High School

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Luis Santana