Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LUIS SANCHEZ

Burnaby,BC

Summary

Over 9+ years of customer service experience. Ability to brighten up the atmosphere of the company by speeding up work and managing employees. Skilled in handling and complaints from customers, focusing on solutions, eager to take on new challenges and passionate about customer service. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.

Overview

10
10
years of professional experience

Work History

Busser

Malon's Taphouse
11.2023 - 12.2023
  • Removed plates and glasses from tables after meals
  • Assisted in setting up and clearing tables quickly and efficiently
  • Helped to set up large parties and special events
  • Maintained a clean and organized work area to ensure safety and sanitation standards were met
  • Collaborated with staff teams and developed business relationships with coworkers to build personal networks.

Server

Seaside
11.2020 - 02.2023
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Presented menus to answer questions about items and make recommendations
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Assistant Manager

Ray Wilson Family Fitness
01.2014 - 09.2020
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Education

High School Diploma -

Marcelo Rubio Ruiz High school
10.2024

English - Customer Services

Cornerstone International School
Vancouver, BC
04.2024

Skills

  • Food Running
  • Quality Assurance
  • Beverage Service
  • Regulatory Compliance
  • Task Delegation
  • Operations Management

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Busser

Malon's Taphouse
11.2023 - 12.2023

Server

Seaside
11.2020 - 02.2023

Assistant Manager

Ray Wilson Family Fitness
01.2014 - 09.2020

High School Diploma -

Marcelo Rubio Ruiz High school

English - Customer Services

Cornerstone International School

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LUIS SANCHEZ