Luis Rodriguez
Vancouver,BC
Summary
Dynamic professional with extensive experience at Canada Post, excelling in parcel delivery and customer service. Proven ability to enhance mail sorting efficiency and maintain safety standards. Skilled in route management and technology use, fostering strong client relationships while ensuring timely deliveries. Recognized for improving operational processes and achieving high customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Mail Carrier
Canada Post
- Cultivated strong customer relationships through prompt and professional issue resolution.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled mail and packages with care to prevent damage during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Supported postal service during peak periods by working extended hours, ensuring all mail was delivered on time.
Warehouse Worker
Amazon
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Reduced waste, implementing recycling procedures for packaging materials.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Head Chef
Regal Beagle
- Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Arranged for kitchen equipment maintenance and repair when needed.
- Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
- Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
- Optimized ingredient usage through meticulous waste tracking procedures, significantly reducing overall food waste levels within the establishment.
- Created unique daily specials that attracted repeat clientele and generated positive word-of-mouth referrals for the restaurant.
- Conducted regular performance evaluations for kitchen staff members to provide constructive feedback and set goals for continuous improvement.
- Initiated sustainability audit, reducing environmental impact with eco-friendly practices and sourcing.
- Elevated dining experience by pioneering innovative menu items that catered to diverse dietary preferences.
- Secured significant increase in repeat customers, curating seasonal menu that highlighted local ingredients.
- Fostered culture of creativity and excellence in culinary arts, leading by example and encouraging innovation among staff.
- Monitored food production to verify quality and consistency.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
Caregiver
Chelsea Society
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
Head Chef
Sophie’s Cosmic Cafe
04.2019 - Current
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Hired, managed, and trained kitchen staff.
- Created recipes and prepared advanced dishes.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
- Maintained well-organized mise en place to keep work consistent.
- Obtained fresh, local ingredients to lower grocery costs.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
- Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
Education
Culinary Arts And Computer Science - Computer Programmer
Vancouver Community College
Vancouver, BC06.2017
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Package handling
- Vehicle loading
- Mail sorting
- Postal regulations
- Route management
- Mail distribution
- Supply management
- Report preparation
- Vehicle maintenance
- Hand-eye coordination
- Street orientation
- Technology use
- Scan parcels
- GPS use
- Vehicle inspections
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Folk lift
Food safe level 1 and level 2
Class 5 license
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head Chef
Sophie’s Cosmic Cafe
04.2019 - Current
Mail Carrier
Canada Post
Warehouse Worker
Amazon
Head Chef
Regal Beagle
Caregiver
Chelsea Society
Culinary Arts And Computer Science - Computer Programmer
Vancouver Community College
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