Qualified seller with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seller Support Agent
Salesland
Lima
12.2022 - 05.2023
Responded promptly to customer inquiries.
Processed orders, forms, applications, and requests.
Identified and assessed customers' needs to achieve satisfaction.
Built sustainable relationships and trust with customer accounts through open and interactive communication.
Selling Specialist
Comdata
Lima
05.2022 - 10.2022
Developed and implemented sales strategies to increase revenue.
Assisted customers in finding the right product for their needs.
Provided excellent customer service throughout the sales process.
Shop Seller
Miwa Sport S.A.C.
Lima
01.2019 - 04.2021
Organized store shelves to keep merchandise organized and easy to locate.
Performed cashier duties such as processing payments, issuing receipts, and handling returns.
Maintained accurate records of sales and inventory levels.
Provided excellent customer service by responding promptly to customer inquiries.
Created attractive window displays to attract potential customers into the store.
Managed stockroom operations, including receiving shipments and organizing goods for sale.
Developed a thorough knowledge of products in order to answer questions from customers accurately.
Handled customer complaints professionally and courteously.
Implemented new merchandising techniques that resulted in increased sales revenues.
Education
PRIVATE PILOT THEORETICAL COURSE -
JOSE ABELARDO QUINONEZ AERONAUTICAL INSTRUCCION
LIMA, PERU
12-2022
High School Diploma -
U.E. MONTESSSORY SCHOOL
LARA, VENEZUELA
07-2014
Some College (No Degree) - ELECTRONIC ENGINEERING IN COMPUTER
YACAMBU
LARA, VENEZUELA
Skills
Lead Follow Up
Market monitoring
Traditional marketing
Escrow management
Social Media Marketing
Negotiations expert
Client Needs Assessment
Recruiting clients
Client management
Sales closing
Sales Presentations
Office reception
Negotiation
Honest and ethical
Proficient in Microsoft Office
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
G1 license currently but upgradeable to G2 in 2024-10-06.
Affiliations
I proactively follow up with potential and existing clients to maintain long-term relationships.
I have strong negotiation skills to reach mutually beneficial agreements.
I am able to identify client needs and offer personalized solutions.
I have a positive and proactive attitude to overcome obstacles and achieve sales goals.
I effectively use technological tools and information to improve sales efficiency.
Accomplishments
During my time at Miwa Sport Company, I was the first among my colleagues to reach the maximum sales goal, both on a monthly level and for the highest sale to a specific customer of the month.
I was able to connect with clients because I was able to understand their needs and provide them with a service that gave them satisfaction and peace of mind in what I offered them, which often led them to choose to wait to be served by me and thus I managed to gain loyalty from many clients who preferred to Miwa Sport Company.
Timeline
Seller Support Agent
Salesland
12.2022 - 05.2023
Selling Specialist
Comdata
05.2022 - 10.2022
Shop Seller
Miwa Sport S.A.C.
01.2019 - 04.2021
PRIVATE PILOT THEORETICAL COURSE -
JOSE ABELARDO QUINONEZ AERONAUTICAL INSTRUCCION
High School Diploma -
U.E. MONTESSSORY SCHOOL
Some College (No Degree) - ELECTRONIC ENGINEERING IN COMPUTER