Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Ángel Cruz Tirado

Vancouver,Canada

Summary

Experienced culinary and restaurant operations professional with over 10 years in the food and beverage industry across Mexico and Canada. Proven track record as a Head Chef, General Manager, and Senior Sous Chef, with a strong ability to lead teams, manage kitchen operations, ensure high food quality, and deliver outstanding customer service. Holds a Canadian-recognized two-year diploma in Food and Beverage and a one-year Co-op certificate in Customer Service. Bilingual in Spanish and English (intermediate-high conversational).

Overview

10
10
years of professional experience

Work History

Senior Sous Chef

Bodega on Main
Vancouver, BC
09.2021 - Current
  • Started as Line Cook (September 2021 – November 2022), handling prep and execution in a high-volume Spanish kitchen.
  • Promoted to Kitchen Supervisor (December 2022 – September 2023), leading line cooks, supporting prep planning, and enforcing standards.
  • Since October 2023, serve as Senior Sous Chef, assisting the Executive Chef with staff supervision, quality control, scheduling, and daily operations.
  • Maintain food consistency, sanitation, and health regulation compliance across all roles.
  • Collaborate with front-of-house for smooth service and guest satisfaction.
  • Train and mentor junior kitchen staff, fostering a productive team environment.
  • Previous roles: Line Cook, Kitchen Supervisor
  • Supported Executive Chef in managing staff and dailyoperations.
  • Trained and supervised teams of up to 10 kitchen staff.
  • Developed and enforced prep schedules and food safetyprotocols.
  • Reduced waste and improved kitchen efciency throughprocess optimization.

Head Chef & General Manager

Mariscos El Chino
Tarimoro, Gto., México
07.2015 - 05.2019
  • Directed kitchen and front-of-house operations in a busy seafood restaurant.
  • Oversaw menu design, staff hiring/training, purchasing, and supplier negotiations.
  • Ensured food quality, customer satisfaction, and budget management.
  • Maintained hygiene and safety standards per national health regulations.
  • Built a strong loyal client base through excellent service and food quality.
  • Directed kitchen and front-of-house operations for a busyseafood restaurant.Managed staff hiring, onboarding, and daily supervision.
  • Controlled inventory, purchasing, and supplier relations.
  • Developed and maintained strong customer basethrough service excellence.
  • Implemented procedures that improved cost efciencyand service speed.

Education

Customer Service Specialist – Co-op Program - undefined

Vancouver, BC
01.2021

Especialidad en Alimentos y Bebidas - undefined

Instituto Gastronómico Ragú
01.2019

Skills

  • Restaurant and kitchen operations
  • Staff supervision and leadership
  • Menu development and quality control
  • Inventory and cost management
  • Customer service and guest satisfaction
  • POS systems and daily cash reconciliation
  • Fluent in Spanish, intermediate-high English
  • Food safety and sanitation compliance

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Senior Sous Chef

Bodega on Main
09.2021 - Current

Head Chef & General Manager

Mariscos El Chino
07.2015 - 05.2019

Customer Service Specialist – Co-op Program - undefined

Especialidad en Alimentos y Bebidas - undefined

Instituto Gastronómico Ragú
Luis Ángel Cruz Tirado