Summary
Overview
Work History
Education
Skills
Timeline
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Luis Magno-Galindo

San Francisco

Summary

Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Overview

8
8
years of professional experience

Work History

Bar Manager

Halcyon SF
05.2018 - 04.2025
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Bartender

Mission Bowling Club
01.2020 - 10.2024
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Bartender

Bellota
01.2017 - 12.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Education

Bachelor of Science - Marketing

San Francisco State University
San Francisco, CA
06-2015

Skills

  • Service excellence
  • Team leadership
  • Staff training
  • Inventory management
  • Supply ordering
  • Customer relationship building
  • Customer engagement
  • Mixology expertise
  • Service-oriented mindset
  • Guest relations expertise

Timeline

Bartender

Mission Bowling Club
01.2020 - 10.2024

Bar Manager

Halcyon SF
05.2018 - 04.2025

Bartender

Bellota
01.2017 - 12.2018

Bachelor of Science - Marketing

San Francisco State University

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Luis Magno-Galindo