Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Luis Magana

San Jose

Overview

9
9
years of professional experience
2
2
Certifications

Work History

Director of Events

Mama Mias Restaurant
Morgan Hill
10.2020 - 11.2025
  • Planned and executed large-scale events for Mama Mias Restaurant, enhancing visibility and engagement.
  • Coordinated logistics for catering services and vendor partnerships to ensure seamless operations.
  • Trained and led staff to deliver exceptional customer service during events.
  • Collaborated with chefs to design customized menus for special occasions.
  • Organized venue layouts and decorations to reflect client themes and preferences.
  • Monitored event timelines, ensuring smooth execution of all activities.
  • Assessed event success through client feedback, identifying areas for improvement.
  • Maintained accurate records of expenses associated with each event.

Bartender Shift Manager

Mama Mias Restaurant
Morgan Hill
10.2018 - 10.2020
  • Supervised bar staff to ensure smooth shift operations.
  • Managed inventory levels and ordered supplies as needed.
  • Trained new bartenders on drink recipes and customer service standards.
  • Handled customer complaints to maintain a positive dining experience.
  • Developed cocktail specials to enhance the drink menu offerings.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Collaborated with kitchen staff to synchronize food and drink service.
  • Monitored cash register operations for accuracy during shifts.
  • Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.

Bartender

Westside Grill & Bar
Gilroy
07.2016 - 09.2018
  • Prepared and served a variety of cocktails and beverages to customers.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Engaged with patrons to provide excellent customer service and recommendations.
  • Managed inventory by tracking supplies and reordering as needed.
  • Trained new bartenders on drink preparation and customer interaction standards.
  • Ensured compliance with health and safety regulations during operations.
  • Handled cash transactions accurately while processing payments for services.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Education

High School Diploma -

Gilroy High School
Gilroy, CA
06-2012

Some College (No Degree) - Kinesiology

San Jose City College
San Jose, California, CA

Skills

  • Event planning and vendor coordination
  • Customer feedback analysis
  • Staff training and development
  • Problem solving and creative thinking
  • Time management and task prioritization

Languages

English
Professional
Spanish
Professional

Certification

California Food Handler Certified

Timeline

Director of Events

Mama Mias Restaurant
10.2020 - 11.2025

Bartender Shift Manager

Mama Mias Restaurant
10.2018 - 10.2020

Bartender

Westside Grill & Bar
07.2016 - 09.2018

High School Diploma -

Gilroy High School

Some College (No Degree) - Kinesiology

San Jose City College
Luis Magana