Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Lopez

Santa Ana

Summary

Detail-oriented and customer-focused individual seeking a Barista position at Starbucks, offering strong multitasking abilities, accuracy in order fulfillment, and a calm and professional demeanor during peak hours. Dedicated to maintaining quality, speed, and a positive customer experience.

Overview

9
9
years of professional experience

Work History

Sole Proprietor

Uber Inc
04.2022 - Current
  • Independently owned and operated wholesale business supplying a variety of household items to retail clients.
  • Delivering excellent customer service by maintaining a clean vehicle and addressing rider preferences

Head Server

GEN Korean BBQ
Tustin
10.2020 - 04.2022
  • Restocking supplies, updating inventory, delegating breaks, as well as enforcing policies and safety standards
  • Assisted with scheduling and staff coordination as well as guiding a team of servers ensuring efficient and high-quality service

Restaurant Manager

I CAN BBQ
Irvine
07.2019 - 10.2020
  • Supervised staff hiring, training, scheduling and daily operations
  • Managed inventory, controlled costs, and monitored food safety regulations
  • Resolved customer complaints and ensured a positive dining experience
  • Maintained food quality, cleanliness, equipment, and customer satisfaction

Server

GEN Korean BBQ
Tustin
04.2017 - 07.2019
  • Provided exceptional guest service, take and deliver order accurately
  • Maintaining a clean dining area, guided guests on grilling techniques
  • Multitasking while maintaining good team work

Education

Ventura Community College - Child Development

Ventura Community College
Ventura, CA
06.2010

Skills

  • Customer service & guest experience
  • Order accuracy & attention to detail
  • Multitasking during peak hours
  • Team player & shift support
  • Time management in fast-paced settings
  • Handling high-volume orders calmly
  • Positive, Professional attitude

Languages

Spanish
Native/ Bilingual
Korean
Limited

Timeline

Sole Proprietor

Uber Inc
04.2022 - Current

Head Server

GEN Korean BBQ
10.2020 - 04.2022

Restaurant Manager

I CAN BBQ
07.2019 - 10.2020

Server

GEN Korean BBQ
04.2017 - 07.2019

Ventura Community College - Child Development

Ventura Community College
Luis Lopez