Luis Licon
Roseville,CA
Summary
Operations professional with a deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering a collaborative work environment. Skilled in resource allocation and performance monitoring.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
McKesson
07.2025 - Current
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Coordinated cross-functional teams to address inventory discrepancies and implement corrective actions promptly.
- Improved inventory accuracy by implementing efficient replenishment strategies and monitoring stock levels.
- Established effective communication channels between departments, leading to improved collaboration and overall efficiency in the supply chain process.
Operations Supervisor
McKesson
11.2024 - 07.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
CIL Lead Trainer
McKesson
02.2024 - 11.2024
- Identified areas of improvement in existing training methods and procedures.
- Monitored progress of trainees through feedback from managers and supervisors.
- Organized and coordinated training sessions for new employees.
- Provided feedback to staff on areas of improvement identified during training sessions.
- Documented employee progress throughout their training process.
Bulk Lead
McKesson
03.2023 - 02.2024
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Developed and implemented safety policies and procedures for the warehouse team.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Provided leadership to motivate staff members to achieve performance goals.
- Trained staff on material handling processes to reduce shipping times.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Created strategies for improving operational efficiencies in the warehouse.
- Identified process improvement opportunities within the warehouse environment.
SFP Specialist
McKesson
09.2022 - 03.2023
- Staged and sorted products for loading.
- Reviewed work orders to determine work assignments and material and equipment needs.
- Provided feedback on improvement opportunities within the warehouse environment.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
SFP Material Handler
McKesson
06.2022 - 09.2022
- Palletized boxes to increase movement and shipment efficiency.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Followed established guidelines for picking orders accurately.
- Achieved productivity and accuracy standards to meet company guidelines.
Receiving Putaway
Ashley Furniture
01.2021 - 02.2022
- Marked items with bar codes and labels to help warehouse or truck drivers identify assigned items
- Operated hand trucks to move merchandise to proper departments or areas
- Used scanners to accurately track orders and inventory
- Taught company procedures to new employees and increased progress by identifying areas of weakness
- Oversaw warehouse job functions to meet on-time delivery needs.
Prep and Assembly Suspervisor
Ashley Furniture Warehouse
09.2020 - 11.2020
- Conducted visual inspections and checked for product defects.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Recommended opportunities for growth and advancement to motivate employees.
- Assessed finished items for defects and ordered reworks to eliminate irregularities.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Warehouse Lead
Ashley Furniture HomeStore
12.2018 - 11.2020
- Assessed training needs of staff and arranged for and provided appropriate instruction
- Directed daily activities and workload for warehouse team to achieve output goal requirements
- Oversaw warehouse job functions to meet on-time delivery needs
- Recommended working conditions and equipment changes to increase business unit and team efficiency
- Utilized hand and powered lift trucks for lifting and storing materials.
Education
High School Diploma -
Colton High
Colton, CA05.2016
Skills
- Performance monitoring
- Team Training
- Safety oversight
- Employee development
- Warehouse operations
- Production
- Operational planning
- Employee engagement
- Cross-functional collaboration
- Quality assurance
- Staff supervision
- Decision-making
- Goal setting
- Operations management
Timeline
Operations Supervisor
McKesson
07.2025 - Current
Operations Supervisor
McKesson
11.2024 - 07.2025
CIL Lead Trainer
McKesson
02.2024 - 11.2024
Bulk Lead
McKesson
03.2023 - 02.2024
SFP Specialist
McKesson
09.2022 - 03.2023
SFP Material Handler
McKesson
06.2022 - 09.2022
Receiving Putaway
Ashley Furniture
01.2021 - 02.2022
Prep and Assembly Suspervisor
Ashley Furniture Warehouse
09.2020 - 11.2020
Warehouse Lead
Ashley Furniture HomeStore
12.2018 - 11.2020
High School Diploma -
Colton High
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