Luis Juache
Marysville
Summary
Compassionate healthcare support professional skilled in patient relations, front-office operations, and administrative coordination in fast-paced clinical settings. Committed to enhancing patient experiences, streamlining scheduling workflows, and ensuring precise medical documentation. Prioritizes operational efficiency while upholding confidentiality and compliance standards.
Overview
9
9
years of professional experience
Work History
Dental Office Professional
Kids Smile Dental and Orthodontics
Yuba City
11.2020 - Current
- Deliver exceptional patient-centered service, fostering a welcoming and professional environment.
- Manage appointment scheduling and coordination, supporting efficient patient flow and minimizing wait times.
- Maintain accurate and compliant patient records within electronic systems, ensuring confidentiality and data integrity.
- Serve as a key point of contact for patients, addressing inquiries and enhancing overall patient satisfaction.
- Collaborate with dental and orthodontic teams to streamline front office operations and support care delivery.
- Execute administrative functions with precision contributing to daily operational efficiency.
Team Member
Carl's Jr
Marysville
05.2017 - 11.2020
- Delivered consistent, high-quality customer service in a fast-paced, high-volume environment.
- Processed transactions accurately while managing customer inquiries and resolving concerns.
- Supported team operations to ensure efficiency, productivity, and service excellence.
- Maintained adherence to quality, safety, and cleanliness standards.
Education
Clinical Medical Assistant
CALRegional
Marysville, CA05-2026
Associate Degree in Social And Behavioral Sciences
Yuba College
Marysville, CA05-2020
Skills
- Patient Intake & Registration
- Appointment Scheduling & Patient Flow Coordination
- Electronic Medical Record (EMR/EHR) Management
- Insurance Verification & Front Office Operations
- Patient Experience & Customer Service Excellence
- Communication & Interpersonal Effectiveness
Timeline
Dental Office Professional
Kids Smile Dental and Orthodontics
11.2020 - Current
Team Member
Carl's Jr
05.2017 - 11.2020
Clinical Medical Assistant
CALRegional
Associate Degree in Social And Behavioral Sciences
Yuba College