Summary
Overview
Work History
Education
Skills
Timeline
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Luis Jimenez

Huntington Park

Summary

Dynamic professional with a strong background in customer service at Staples, excelling in conflict resolution and relationship building. Proven ability to enhance customer satisfaction while effectively managing cash operations. Experienced in youth development and mentoring, fostering positive environments that promote emotional support and engagement. Committed to driving success through teamwork and effective communication.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Staples
Huntington Park
05.2022 - 08.2025
  • Resolved customer complaints in a professional manner.
  • Balanced cash drawers at the end of each shift.
  • Verified that all coupons were valid prior to processing them into the system.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Teacher's Assistant

EDD
Huntington Park
03.2018 - 06.2025
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Prepared and set up equipment and materials for laboratory sessions.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
  • Assisted teachers with lesson preparation and curriculum implementation.

Youth Leader

Prepa Tec Los Angeles
Huntington Park
08.2024 - 05.2025
  • Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
  • Developed and implemented engaging activity plans for clubs and academics, fostering student participation and learning.
  • Coordinated off-campus physical activities such as volleyball, soccer, and football, ensuring student safety and promoting teamwork.
  • Created a supportive environment for students to address stressful situations, prioritizing their well-being and safety.
  • Planned special events such as fundraisers, career days and holiday celebrations.
  • Supported the implementation of after school programs focused on promoting enrichment activities for youth.

Education

Associate of Science - Psychology

Cerritos College
Norwalk, CA
12-2024

Skills

  • Customer service
  • Conflict resolution
  • Phone etiquette
  • Team building
  • Student mentoring
  • Youth development
  • Youth activity planning
  • Student supervision
  • Classroom support
  • Relationship building
  • Behavior redirection
  • One-on-one and small group instruction

Timeline

Youth Leader

Prepa Tec Los Angeles
08.2024 - 05.2025

Customer Service Cashier

Staples
05.2022 - 08.2025

Teacher's Assistant

EDD
03.2018 - 06.2025

Associate of Science - Psychology

Cerritos College

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Luis Jimenez