Luis Hernandez
La Mesa
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Assistant Store Manager
Oreily's Auto Parts
Cathedral City
09.2020 - 04.2026
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored staff on product knowledge and customer service techniques.
- Managed inventory levels and performed regular stock audits to maintain accuracy.
- Handled customer inquiries and resolved issues to ensure a positive shopping experience.
- Assisted customers in selecting auto parts and provided technical support.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Retail Sales Associate
Pep Boys
Cathedral City
03.2018 - 07.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Operated cash register and processed customer transactions efficiently.
- Maintained organized merchandise displays to enhance product visibility.
- Assisted customers in selecting automotive parts and accessories.
- Managed inventory levels and restocked shelves as needed.
- Provided technical advice on vehicle maintenance and repair solutions.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Desert Hot Springs High School
Desert Hot Springs, CASkills
- Inventory management
- Store opening and closing
- Customer service
- Customer relations
- Team leadership
- New hire training
- Staff training
- Employee coaching
- Problem solving
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Assistant Store Manager
Oreily's Auto Parts
09.2020 - 04.2026
Retail Sales Associate
Pep Boys
03.2018 - 07.2020
Desert Hot Springs High School