Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Luis Guerrero-Rodriguez

Sacramento

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Landscaping Worker

Ahumada Landscaping
05.2015 - 10.2020
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.

Chanel Fragrance Ambassador

Macys Department Store
11.2020 - 09.2023
  • Greeted customers and clients to create welcoming atmosphere.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Organized displays of merchandise, according to corporate guidelines to maximize visual impact.
  • Restock shelves with new inventory items as needed.
  • Develop strong customer service skills and knowledge of fragrance products by assisting customers in selecting fragrances to suit their individual preferences.

Fragrance Sales Associate

Macys Department Store
09.2023 - Current
  • Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
  • Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
  • Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
  • Processed credit and debit card payments to complete purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Graduate -

Natomas High School
05.2019

Skills

  • Fluent in English and Spanish
  • Working in a group
  • Time Management
  • Communicating with others
  • Customer Service
  • Problem Solving
  • Effective Communication
  • Team Collaboration
  • Store Maintenance
  • Inventory Management
  • Multitasking Abilities
  • Sales Techniques
  • Upselling Strategies
  • Decision Making
  • Product Knowledge
  • Organizational Skills
  • Visual Merchandising
  • Sales Assistance

Awards

High School Graduate Seal of Biliteracy

Timeline

Fragrance Sales Associate

Macys Department Store
09.2023 - Current

Chanel Fragrance Ambassador

Macys Department Store
11.2020 - 09.2023

Landscaping Worker

Ahumada Landscaping
05.2015 - 10.2020

Graduate -

Natomas High School

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Luis Guerrero-Rodriguez