Luis Flores
Wildomar
Summary
Dynamic sales professional with over 7 years of experience at Lithia Motors, Inc., excelling in customer engagement and relationship building. Bilingual in English and Spanish, I leverage excellent listening skills to enhance customer satisfaction and drive sales. Proven ability to thrive in high-pressure environments while maintaining a focus on results.
Overview
18
18
years of professional experience
Work History
Sales Associate
Lithia Motors, Inc
05.2018 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about Current New and Pre-owned inventory available
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Engaged with customers to effectively build rapport and lasting relationships.
Bartender
Rodrigos Mexican Grill
01.2008 - 04.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
Education
High School Diploma -
Rancho Verde High School
Moreno Valley, CA06-2004
Skills
- 7 years sales experience
- 15 years customer service experience
- Excellent listener with customer first mentality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Lithia Motors, Inc
05.2018 - Current
Bartender
Rodrigos Mexican Grill
01.2008 - 04.2018
High School Diploma -
Rancho Verde High School