Versatile and impact-driven generalist with 8+ years of experience across operations, service strategy, research, and leadership. Adept at problem-solving, building cross-functional systems, and executing under pressure. Led high-growth projects in hospitality, designed strategic insights for university and policy teams, and managed teams with a focus on performance and culture. Recently pivoted into digital marketing and analytics with certifications in HubSpot and Power BI. Trilingual and highly adaptable — thrives in fast-paced startup environments.