Summary
Overview
Work History
Skills
Certification
Timeline
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Luis Contreras

Los Angeles

Summary

Hospitality professional with expertise in customer service and mixology, skilled in crafting beverages and managing bar operations. Known for adaptability, teamwork, and delivering exceptional guest experiences in fast-paced environments. Reliable and efficient, focused on enhancing guest satisfaction while thriving under pressure. Eager to continue growing in the hospitality industry, offering strong multitasking abilities, quick learning skills, and a commitment to problem-solving and teamwork.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Service Bartender

Crypto.com Arena
  • Balanced bartender duties with serving responsibilities, ensuring both the bar area and dining space ran smoothly
  • Fulfilled and collaborated with servers to complete drink orders via ticketing system
  • Maintained strong working knowledge of the drink menu and restaurant specials to provide recommendations to guests
  • Ensured fast-paced service during busy periods by prioritizing orders and ensuring accurate drink preparation
  • Monitored customer behavior, intervening when necessary to uphold the safety and well-being of all patrons

Bartender at Peacock Theater, Dignity Sports Health Center, and Dodger Stadium

Levy Restaurant’s
08.2022 - 01.2025
  • Provided friendly and engaging service to customers in a high-volume bar and restaurant environment
  • Created classic and signature cocktails, ensuring consistency and quality with every drink
  • Ensured a well-stocked and organized bar area, managing inventory and monitoring stock levels
  • Processed customer transactions efficiently and accurately using POS, handling cash and credit payments
  • Assisted in maintaining cleanliness and organization of the bar area, including washing glassware, restocking supplies, and cleaning countertops
  • Trained new bartenders and junior staff on bar procedures, service etiquette, and safety protocols
  • Expertly mixed and served drinks, maintaining an extensive knowledge of cocktail recipes, spirits, and craft beers
  • Balanced multiple drink orders during peak hours, maintaining accuracy and efficiency
  • Ensured compliance with health and safety regulations, including alcohol service laws and sanitation standards
  • Contributed to promotional efforts by suggesting and upselling featured drinks and new menu items

Skills

  • Cocktail Creation & Beverage Preparation
  • Customer Service Excellence
  • POS System Proficiency
  • Inventory Management & Stock Control
  • Bar & Restaurant Cleanliness
  • Multitasking in High-Volume Environments
  • Conflict Resolution & Problem Solving
  • Knowledge of Wine, Beer, and Spirits
  • Upselling & Suggesting Specials
  • Efficient multitasking
  • Reliability and punctuality

Certification

  • Responsible Beverage Service Certification
  • TIPS Certification

Timeline

Bartender at Peacock Theater, Dignity Sports Health Center, and Dodger Stadium

Levy Restaurant’s
08.2022 - 01.2025

Service Bartender

Crypto.com Arena

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Luis Contreras