Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luis Chavelas

Ontario

Summary

Experienced Assistant Manager with a strong background in plasma donation center operations, staff supervision, technical training, and donor care. Skilled in ensuring regulatory compliance, improving donor flow, and supporting team performance in fast-paced environments. Certified as a machine technician who has a wide ranging knowledge of equipment in order to troubleshoot and repair. Extended experience in networking and marketing for the company. Committed to maintaining safety, quality, and a positive patient experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Biolife Plasma Services
01.2021 - Current
  • Oversee daily operations including troubleshooting machines, resolve donor and employees issues. Ensure efficiency and quality of the product while emphasizing safety in a healthcare setting.
  • Resolve complex, fast-paced donor issues and troubleshoot machine issues under extreme time constraints.
  • Supported daily operations by coordinating schedules and managing team communications.
  • Collaborate with medical professionals to continuously improve donor safety and health practices.
  • Assisted in training new staff on company policies and procedures.
  • Monitored inventory levels to ensure adequate stock for daily needs.
  • Contributed to project planning by gathering data and preparing reports for management review.


Sales Associate

Sherwin-Williams Paint Store
06.2020 - 01.2021
  • Provided expert product knowledge to customers, enhancing their purchasing decisions and overall satisfaction.
  • Trained new staff on sales techniques and store procedures, fostering a collaborative team environment.
  • Developed and maintained strong customer relationships, resulting in repeat business and referrals.

Education

Bachelor of Science - Neuroscience

University of California, Riverside
Riverside, CA
05-2020

Skills

  • Clinical expertise
  • Technical Trainer
  • Extensive knowledge of marketing and networking
  • Certified machine technician
  • Effective communication
  • Bilingual
  • Retail sales
  • Adaptability and flexibility
  • Problem-solving

Certification

  • Certified Phlebotomy Technician
  • Basic Life Support (BLS) Certified
  • Aurora Xi Machine Technician

Timeline

Assistant Manager

Biolife Plasma Services
01.2021 - Current

Sales Associate

Sherwin-Williams Paint Store
06.2020 - 01.2021

Bachelor of Science - Neuroscience

University of California, Riverside

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Luis Chavelas