Luis Chavelas
Ontario
Summary
Experienced Assistant Manager with a strong background in plasma donation center operations, staff supervision, technical training, and donor care. Skilled in ensuring regulatory compliance, improving donor flow, and supporting team performance in fast-paced environments. Certified as a machine technician who has a wide ranging knowledge of equipment in order to troubleshoot and repair. Extended experience in networking and marketing for the company. Committed to maintaining safety, quality, and a positive patient experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Biolife Plasma Services
01.2021 - Current
- Oversee daily operations including troubleshooting machines, resolve donor and employees issues. Ensure efficiency and quality of the product while emphasizing safety in a healthcare setting.
- Resolve complex, fast-paced donor issues and troubleshoot machine issues under extreme time constraints.
- Supported daily operations by coordinating schedules and managing team communications.
- Collaborate with medical professionals to continuously improve donor safety and health practices.
- Assisted in training new staff on company policies and procedures.
- Monitored inventory levels to ensure adequate stock for daily needs.
- Contributed to project planning by gathering data and preparing reports for management review.
Sales Associate
Sherwin-Williams Paint Store
06.2020 - 01.2021
- Provided expert product knowledge to customers, enhancing their purchasing decisions and overall satisfaction.
- Trained new staff on sales techniques and store procedures, fostering a collaborative team environment.
- Developed and maintained strong customer relationships, resulting in repeat business and referrals.
Education
Bachelor of Science - Neuroscience
University of California, Riverside
Riverside, CA05-2020
Skills
- Clinical expertise
- Technical Trainer
- Extensive knowledge of marketing and networking
- Certified machine technician
- Effective communication
- Bilingual
- Retail sales
- Adaptability and flexibility
- Problem-solving
Certification
- Certified Phlebotomy Technician
- Basic Life Support (BLS) Certified
- Aurora Xi Machine Technician
Timeline
Assistant Manager
Biolife Plasma Services
01.2021 - Current
Sales Associate
Sherwin-Williams Paint Store
06.2020 - 01.2021
Bachelor of Science - Neuroscience
University of California, Riverside