Luis Ceja

For select shows at Segerstrom Center for the Arts, I set up and sale merchandise to patrons before and after the show.

Played the role of "The Hobo" on the Polar Express Train Ride.

On a moving train, we recreate the story of the Polar Express based on the movie and book of the same title.

Required plenty of stamina as most word days were 10-10.

Created an immersive experience for the guests of the theme park by taking on an original character in the old Western town of Calico.

Using performance skills and creative problem solving, we navigated thousands of guests with individual quests, issues, and general guest service.

As a customer service representative, I assissted the Center's patrons with information and sales on tickets and subscriptions for all performances.

After a year I became a Ticketing Lead which included answering emails, checking order accuracy, and most importantly as a supervisor role for the ticketing department.