Summary
Overview
Work History
Education
Skills
Timeline
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Luis Bermudez

Sacramento,CA

Summary

Proven to excel in high-pressure environments, I significantly enhanced package handling efficiency at FedEx by implementing innovative sorting techniques and maintaining strict safety standards. My strong work ethic, coupled with exceptional teamwork and problem-solving abilities, ensures peak performance and customer satisfaction. Skilled in heavy lifting and customer service, I consistently contribute to a safe and productive workplace.

Overview

1
1
year of professional experience

Work History

Package Handler

FedEx
11.2024 - Current
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.

Package Handler

Amazon
11.2024 - 12.2024
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Team Member

McDonald's
02.2024 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Automotive

Universal Technical Institute
Sacramento, CA

Skills

  • Team collaboration
  • Safety precautions
  • Customer service
  • Problem-solving
  • Adaptable to change
  • Willing to learn
  • Material handling
  • Warehouse environment safety
  • Critical thinking
  • Decision-making
  • Damage prevention
  • Data entry

Timeline

Package Handler

FedEx
11.2024 - Current

Package Handler

Amazon
11.2024 - 12.2024

Team Member

McDonald's
02.2024 - 04.2024

Automotive

Universal Technical Institute

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Luis Bermudez