Luis Avina
Chula Vista
Summary
Dedicated professional with over 11 years in the fast-paced dining industry. Skilled in point-of-sale operations, time management, and team collaboration, consistently achieving exceptional service standards and enhancing guest experiences.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Server
Romesco Mexiterranean Bistro
Bonita
08.2014 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Managed customer orders using point-of-sale systems efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining and service areas.
- Resolved guest inquiries and concerns promptly to enhance satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Diploma Of Completion - Business Administration
UEI College
11.2012 - 11.2014
Skills
- Customer service
- Point-of-sale operation
- Food safety compliance
- Order processing
- Effective communication
- Time management
- Conflict resolution
- Team collaboration
- Specials promotion
- High volume dining
- Table resetting
- Dining customer service
- POS operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Romesco Mexiterranean Bistro
08.2014 - Current
Diploma Of Completion - Business Administration
UEI College
11.2012 - 11.2014