Luis Angel Chavez
San Jose
Summary
Accomplished Security Site Manager with over 4 years of security experience ensuring the safety and protection of facilities, personnel, and assets. Proficient in implementing comprehensive security strategies, including access control, and emergency response plans. Skilled in team leadership, training, and motivation, resulting in high-performing security teams. Known for consistently achieving security goals and exceeding client expectations.
Overview
4
4
years of professional experience
Work History
Security Site Manager
Inter-Con Security At Google
11.2023 - Current
- Oversaw and managed a team more than 1500 personnel hours weekly
- Assisted Account Manager in weekly billing attestations
- Successfully managed numerous high-priority events, ensuring seamless security operations, risk mitigation, and coordination with Point of Contacts (POC) to maintain safety and efficiency
- Oversaw security operations for the East side of campus, managing safety and security for over 50 buildings, ensuring compliance, incident response, and operational efficiency.
- Enhanced incident response efficiency by developing and implementing comprehensive incident management processes.
- Provided ongoing training and support for Incident Response Team members, fostering a culture of continuous improvement and professional development.
- Responded to emergencies, alarms, and breaches, coordinating with emergency services when necessary.
- Collaborated Campus Security Manager and key stakeholders to facilitate security operations for a high-priority building during a tour event, ensuring a safe and organized experience for all participants
- Assisted in effectively managing security team operations to maintain low overtime while meeting key performance indicators (KPIs), ensuring efficiency, cost control, and high service standards
Security Site Manager
Securitas At Google
05.2023 - 11.2023
- Oversaw team of security supervisors and managed scheduling and performance evaluations
- Kept team compliant with security protocols and appearance standards
- Oversaw more than 1700 personnel hours weekly
- Conducted payroll, managed invoices & handled client billbacks bi-weekly
- Managed weekly operations syncs & preparing data analytics for the client
- Managed and led weekly supervisor sync meetings to ensure effective communication and alignment
- Oversaw end-to-end recruitment processes, including candidate sourcing, screening, interviewing, and onboarding recruiting
- Designed and conducted table-talk exercises to enhance the readiness and effectiveness of our emergency response procedures
Security Shift Supervisor
Securitas At Google
11.2022 - 05.2023
- Led a team of 10 security officers, overseeing training and responding to emergencies
- Coordinated with emergency response teams during drills and real-time incidents.
- Conducted regular security audits and risk assessments, ensuring compliance with regulatory requirements
- Developed strong working relationships with employees, addressing their security concerns promptly
- Conducted in-depth investigations, gathered evidence, and prepared detailed investigative reports
- Managed the assignment of officers to cover open posts in the schedule
- Provided coaching and counseling to officers to support their professional development and address performance issues
- Assisted site manager with payroll
- Managed staffing for various events and coordinated escort services as needed
Security Lead/Relief Supervisor
Securitas At Google
12.2020 - 11.2022
- Led a team of security officers providing guidance, support, and direction to ensure the team operated effectively
- Conducted detailed incident reports, and maintaining accurate records of security activities
- Oversaw the distribution of equipment and provided post orders to security personnel
- Collaborated with post-checking officers to ensure the effective implementation of post-check procedures
- Maintained a high level of client satisfaction through regular communication and responsiveness to security concerns
- Provided mentorship and conducted training to new team members
Education
Associate of Science - Administration of Justice
Evergreen Valley College
05.2022
High School Diploma -
James Lick High School
06.2020
Skills
- Client Relations
- Investigative procedures
- Training and Development
- Audit and Compliance
- Emergency Response
- Google Workspace
- Conflict Management
- Risk Assessment
- Physical security
- Team leadership
- Employee relations
Accomplishments
- Took part of a security vendor transition.
- Collaborated to complete Project Fortress and Project Cedar.
- Trained and filled in as acting Account Manager.
Timeline
Security Site Manager
Inter-Con Security At Google
11.2023 - Current
Security Site Manager
Securitas At Google
05.2023 - 11.2023
Security Shift Supervisor
Securitas At Google
11.2022 - 05.2023
Security Lead/Relief Supervisor
Securitas At Google
12.2020 - 11.2022
High School Diploma -
James Lick High School
Associate of Science - Administration of Justice
Evergreen Valley College
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