Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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LUIGUI ALBAN

Saskatoon,Canada

Summary

Results-oriented Mechatronic Engineer with 5 years of experience in designing, developing, and implementing cutting-edge mechatronic systems. Skilled in integrating mechanical, electrical, and computer engineering principles to optimize performance and enhance functionality. Demonstrated expertise in project management, problem-solving, and innovation, with a strong focus on delivering exceptional results. Adept at collaborating with cross-functional teams to drive process improvements and exceed project goals. Committed to staying abreast of emerging technologies and industry trends to consistently deliver innovative solutions.

Overview

5
5
years of professional experience

Work History

CUSTOMER SUCCESS SPECIALIST

Solinftec Canada
06.2022 - Current
  • Developed and maintained business relationships with clients.
  • Planned, executed, trained, and presented technical support for clients with pilot or commercial projects.
  • Provided technical and operational details for the solutions that were deployed to the client.
  • Provided on-site engineering and technical services during installation and fielding processes.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Assisted with implementation and support of network monitoring tools.
  • Evaluated final product's overall performance, reliability and safety.
  • Identified deficiencies in mechanical processes to develop improvements.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.

CARPENTER HELPER

JACKSON & SONS BUILDING CONTRACTOR
05.2020 - 05.2022
  • Proficient at using power tools and pneumatic equipment.
  • Skilled communication with good multitasking, time management, and problem-solving abilities.
  • Safely operated and maneuvered a diverse range of heavy-duty construction equipment.
  • Assisted with movement of materials and equipment to job sites.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.

DRIVER ASSISTANT

INSTACART SHOPPERS
11.2019 - 05.2020
  • Completed 20 grocery orders per week.
  • Worked with an online shopping team and customer service center to resolve problems or change requests.
  • Achieved operational standards for the Online Shopping Department.
  • Displayed very good communication and customer service skills.

FIELD SERVICE ENGINEER

Graphic Source SA
05.2016 - 05.2018
  • Covered industrial and commercial printing presses HP Indigo (Series 2, and 3), and Kodak CTP.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Scheduled service calls according to customer location and urgency of need.

TECHNICAL SUPPORT ENGINEER

FOS Ecuador
03.2014 - 05.2016
  • Monitored network performance and provided network performance statistical reports.
  • Recommended architectural improvements, design, and integration of solutions.
  • Supervised and provided direction to fix technical direct reports regarding network activities.
  • Assisted with implementation and support of network monitoring tools.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
  • Installed and configured new devices and system components.
  • Worked closely with network administrators and server engineers to deliver quality service.

Education

Master of Science - Biomedical Engineering

University of Saskatchewan
Saskatoon, SK
08.2022

No Degree - English As A Second Language

University of Saskatchewan
Saskatoon, SK
08.2019

Bachelor of Science - Mechatronics Engineering

Universidad De Las Fuerzas Armadas - ESPE
Sangolqui, EC
05.2015

Skills

  • Mechatronic System Design
  • Robotics and Automation
  • Control Systems
  • Programming (C, Python, MATLAB)
  • Computer-Aided Design (CAD) (SolidWorks, Fusion 360, Inventor, AutoCad)
  • Electrical Circuit Design
  • Mechanical Engineering
  • Project Management
  • Problem-Solving
  • Analytical and Critical Thinking
  • Adaptability/Flexibility
  • Time Management

Hobbies

My hobbies include:

  • Technology: building amateur robots, designing and building remote controls, and developing sensors and actuators for home and farming automations using programming software. I have extensive experience with 3D printing and additive manufacturing technologies, including FDM and SLA printing, which I combine with my 2D and 3D computer design skills. Additionally, I actively explore the latest advancements and innovations. From building computers and experimenting with software to staying updated on emerging trends, I find joy in expanding my technical expertise. This hobby nurtures curiosity, sharpens problem-solving abilities, and fosters adaptability in a rapidly evolving technological landscape.
  • Soccer: Thriving on the physical and mental challenges, soccer is not just a hobby but an avenue for personal growth. Regular participation in matches keeps me fit while fostering vital skills like teamwork, effective communication, and strategic thinking.
  • Baking and Cooking: Baking and cooking have become treasured outlets for creativity and relaxation. Delighting in experimenting with flavors and crafting delectable dishes from scratch, I appreciate the precision and attention to detail they require. These culinary endeavors have honed my organizational skills, patience, and provided a means to express my creativity.
  • Hiking: Hiking is more than a hobby; it is a rejuvenating connection with nature. Exploring scenic trails and immersing myself in the beauty of the great outdoors offer profound peace and tranquility. The physical and mental challenges of hiking encourage me to conquer obstacles, adapt to varying terrains, and nurture resilience.
  • Languages: As an ardent language enthusiast, I find endless fascination in different cultures and their languages. Actively learning and practicing languages broadens my understanding of diverse perspectives and facilitates seamless communication with individuals from various backgrounds. I am currently fluent in Spanish and English, and have recently embarked on learning Portuguese to meet the demands of my current job.

Timeline

CUSTOMER SUCCESS SPECIALIST

Solinftec Canada
06.2022 - Current

CARPENTER HELPER

JACKSON & SONS BUILDING CONTRACTOR
05.2020 - 05.2022

DRIVER ASSISTANT

INSTACART SHOPPERS
11.2019 - 05.2020

FIELD SERVICE ENGINEER

Graphic Source SA
05.2016 - 05.2018

TECHNICAL SUPPORT ENGINEER

FOS Ecuador
03.2014 - 05.2016

Master of Science - Biomedical Engineering

University of Saskatchewan

No Degree - English As A Second Language

University of Saskatchewan

Bachelor of Science - Mechatronics Engineering

Universidad De Las Fuerzas Armadas - ESPE
LUIGUI ALBAN