Luigi Daniele Lo Grasso

As a Delivery Rider for DoorDash, I demonstrated a strong work ethic and commitment to providing timely and efficient food delivery services. I was recognized as a Top Dasher from the second month of my employment due to my dedication to high-quality service and exceptional performance.

This role allowed me to develop my English language skills and adapt to a fast-paced work environment, preparing me for future opportunities in Canada.

As a Retail Shop Assistant at C&C Genova, an Apple Premium Reseller, I provided exceptional customer service by leveraging my in-depth knowledge of Apple products to assist customers with product selection, technical support, and troubleshooting. I handled sales transactions with accuracy, managed inventory by restocking and organizing products, and executed visual merchandising strategies to enhance store presentation. My role involved conducting product demonstrations and staying current on the latest Apple technology to drive sales and ensure a high-quality customer experience. My expertise contributed to meeting sales targets, launching successful promotions, and receiving positive customer feedback.

As an Usher at UCI Cinema Genova, I provided excellent customer service by managing ticket sales, operating the cash register, and selling cinema snacks and beverages. I assisted guests with seating, addressed inquiries, and ensured a clean and organized theater environment. My role also involved maintaining order, managing queues, and performing theater clean-up before and after screenings

At Le Delizie di Gio, a family-run Sicilian delicatessen in Genoa, I assisted in preparing traditional Sicilian dishes and managing various aspects of the store’s operations. My responsibilities included cooking and assembling a range of authentic Sicilian foods, such as arancini, cannoli, and pasta dishes, as well as managing the sale of grocery items and specialty products.

I provided customer service by assisting shoppers, offering product recommendations, and handling transactions at the register. I also helped maintain the cleanliness of the store, organized inventory, and supported marketing efforts to promote the shop’s unique offerings. My role required a strong understanding of Italian cuisine, effective communication skills, and the ability to work efficiently in a busy environment.

Creations of logos with Adobe Photoshop and Adobe Illustrator for gadget and T-shirt.

Book Layout of the official book of CNR for the year 2019.