Overview
Work History
Education
Summary
Timeline
Generic

Luigi Demunda

Vernon,British Columbia

Overview

38
38
years of professional experience

Work History

Mechanic Shop Foreman

Jack D'Amico Holdings Ltd
12.2021 - 08.2024
  • Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
  • Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
  • Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
  • Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
  • Enhanced shop efficiency by streamlining work processes and delegating tasks to appropriate team members.
  • Trained and coached employees to improve performance and skills.
  • Oversaw maintenance and repair of shop equipment.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Automotive Technician

Jack D'Amico Holdings Ltd
01.2015 - 12.2021
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Automotive Technician

Canadian Tire Store #653
01.2003 - 12.2016
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Performed safety and emissions inspections.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.

Automotive Technician

Canadian Tire Store - Six Points Plaza
02.1996 - 02.2003


  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Increased workshop efficiency with organization of tools and equipment.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.

Apprentice Mechanic

Canadian Tire - The Junction Toronto
04.1986 - 05.1996
  • Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
  • Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
  • Took assessments to prove knowledge base and skills.
  • Observed senior mechanics completing major repairs.
  • Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
  • Followed detailed instructions of lead mechanic to achieve quality standards.

Education

Certificate - Automotive Service Technician And Operations

Centennial College of Applied Arts And Technology
Scarborough, ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Timeline

Mechanic Shop Foreman

Jack D'Amico Holdings Ltd
12.2021 - 08.2024

Automotive Technician

Jack D'Amico Holdings Ltd
01.2015 - 12.2021

Automotive Technician

Canadian Tire Store #653
01.2003 - 12.2016

Automotive Technician

Canadian Tire Store - Six Points Plaza
02.1996 - 02.2003

Apprentice Mechanic

Canadian Tire - The Junction Toronto
04.1986 - 05.1996

Certificate - Automotive Service Technician And Operations

Centennial College of Applied Arts And Technology

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Luigi Demunda